Consignment Audit Specialist

OrthAlign Inc.•Irvine, CA

1d•Onsite

About The Position

OrthAlign, Inc., a growing medical device company, is hiring a Consignment Audit Specialist to manage and optimize field inventory across customer, distributor, and internal locations. The position ensures inventory accuracy, visibility, and efficient utilization through standardized processes, audits, discrepancy resolution, reporting, and actionable insights. It also oversees returns and decommissioning, coordinating across departments to ensure timely reconciliation and accurate tracking. This is not a remote position. The role requires daily presence at the company headquarters in Irvine, California.

Requirements

Strong proficiency with Microsoft Office Suite, including Word, Excel, and PowerPoint, and ERP systems.
Excellent written and verbal communication skills.
Results-oriented, positive, can-do attitude, with appropriate urgency and tenacious follow-up.
Ability to work collaboratively as a team member and independently.
Excellent attention to detail and ability to produce high-quality work.
Flexibility and strong organizational skills, including the ability to prioritize multiple tasks.
Sound judgment when making decisions and communicating with peers and management.
Problem-analysis and problem-solving skills.
Experience involving customer contact and resolution of customer difficulties.
ERP experience; preferably experience with Expandable.
Experience developing and transforming processes and procedures to drive efficiency and improvement.

Responsibilities

Manage field inventory, including consigned instrument sets and units.
Develop and communicate processes and procedures to control field inventory and ensure its efficient utilization.
Conduct regular annual audits and reconcile inventory held at customer and distributor locations.
Develop and provide regular field-inventory utilization reporting and metrics.
Evaluate field inventory levels and utilization and recommend optimal inventory levels.
Review, research, investigate, and resolve discrepancies and disputes involving transferred, returned, lost, or damaged inventory.
Facilitate inventory returns through the RMA process and follow up on missing sets.
Manage expired units in the field, facilitate their return, and provide monthly metric reports.
Assist Customer Service with accurate lot-number tracking to expedite processing.
Produce and distribute regular department reports to internal and external groups.
Coordinate the decommissioning process with Accounts Payable, Sales Operations, Customer Service, and Sales to ensure inventory is reconciled once decommissioning is finalized.
Perform store-code transfers to update and manage inventory accurately.
Publish the department key-metrics dashboard.