Conseill.ère technique, Indemnisation lignes spécialisées (FinPro+)

Intact FC • Montreal, QC

8d • CA$118,700 - CA$145,100 • Hybrid

About The Position

We are looking for a Technical Advisor, Specialized Lines Claims (FinPro+) who will play an essential role in supporting our growth in specialized insurance. Reporting to Specialized Lines Claims, as a Technical Advisor, Specialized Lines Claims (FinPro+) (Quebec), you will, as a claims adjuster, assist the client in the context of professional liability (E&O) and directors and officers liability (D&O) claims, financial crime and cyber risks. You will need to analyze the admissibility of the claim, conduct the investigation to determine the potential liability of the insured and/or third parties, assess the damages claimed and negotiate, if applicable, a settlement, while ensuring exceptional customer service to the insured at each stage. In conjunction with our lawyers, you will handle litigious files, develop strategies and consider alternative dispute resolution methods in these files.

Work location: Montreal (2020 boul. Robert-Bourassa), Laval (600 rue Lucien-Paiement), St-Hyacinthe (2450 rue Girouard O) or Quebec City (5700 boul. des Galeries).

Requirements

• Client-oriented.
• Communicate effectively, simplify the file process.
• Analytical and synthesis skills.
• Intellectual curiosity.
• Ability to plan, organize and establish a strategy.
• Adaptability.
• Negotiation skills.
• Diploma of College Studies (DEC) and/or equivalent or relevant training.
• DEC in insurance / Bachelor of Laws (an asset).
• Hold a valid 5a license from the AMF.
• More than 7 years of experience as an E&O D&O claims adjuster or equivalent experience.
• Bilingualism (French / English) – Necessity to handle claims files for an English-speaking clientele on a regular basis.

Nice To Haves

• DEC in insurance / Bachelor of Laws (an asset).

Responsibilities

• Be attentive to the client, clearly explain the claims process, answer their questions and deliver service that exceeds their expectations.
• Analyze the client's insurance coverages and clearly explain the protections related to the presented claim.
• Assess the potential liability of the insured and/or third party, supporting the reasoning with relevant and well-substantiated investigative elements.
• Assess the reasonableness and admissibility of damages claimed by the insured.
• Communicate effectively with the client to inform them of developments.
• Properly annotate and document their file in accordance with company standards and guidelines.
• Effectively negotiate claims, when appropriate.
• Ensure sound management of expenses and external costs.
• Actively collaborate with various departments such as underwriting, distribution, legal, as well as with brokers.
• Participate in catastrophe response when it arises.
• Attend settlement conferences and trials.
• Keep knowledge up-to-date and participate in the development of colleagues.

Benefits

• Flexible work arrangements and a hybrid work model
• Possibility to purchase up to 5 extra days off per year
• Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
• Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)
• Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance): 15%
• Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.
• Defined benefit pension plan offering the opportunity to receive guaranteed income for life.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree