Claims Specialist - FinPro/CorSo

Swiss ReChicago, IL
$84,000 - $140,000Hybrid

About The Position

As a Claims Specialist on the FinPro – US Agents E&O Claims Team, you will take full ownership of a diverse and dynamic caseload of US Insurance Agents and Brokers Professional Liability claims, guiding each one from initial receipt through to final resolution. This role is a platform for strategic thinking, professional growth, and meaningful impact within a supportive and inclusive environment.

Requirements

  • 2–5 years of experience in claims handling, ideally in professional liability; or 1+ years in legal practice, ideally in insurance defense or coverage work
  • Bachelor's degree required
  • Demonstrated ability to analyze complex coverage questions, assess liability, and evaluate damage with a keen and critical eye
  • Possession of, or willingness to obtain, adjuster licenses as required across relevant jurisdictions
  • Excellent written and verbal communication skills with a proven ability to deliver high-quality customer service to a range of stakeholders

Nice To Haves

  • Experience handling Errors & Omissions (E&O) claims specifically for insurance agents and brokers
  • Familiarity with reinsurance or the broader insurance industry landscape
  • Experience working with outside counsel and managing litigation strategies
  • Strong negotiation skills with a track record of achieving favorable claim resolutions
  • Comfort with claims management systems and technology platforms
  • Ability to manage a high-volume, diverse caseload with competing priorities

Responsibilities

  • Investigate and evaluate claims thoroughly, gathering and analyzing all relevant facts and documentation from inception to resolution
  • Analyze coverage, liability, and damages with precision, applying strong legal and technical knowledge to assess complex professional liability scenarios
  • Set and maintain accurate indemnity and expense reserves, ensuring financial integrity and alignment with case developments throughout the claims lifecycle
  • Develop and execute effective negotiation and resolution strategies, balancing risk, cost, and outcome to achieve optimal results for all stakeholders
  • Ensure compliance with all applicable legal and regulatory standards, including maintaining or obtaining required adjuster licenses across relevant jurisdictions
  • Collaborate with colleagues, insureds, and outside counsel, fostering strong working relationships and delivering exceptional customer service at every touchpoint

Benefits

  • Total compensation approach considering base pay, short- and long-term incentives, and benefits offered
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