Configuration Quality Assurance Analyst
About The Position
The Configuration Quality Assurance Analyst ensures the quality, functionality, security, and data integrity of electronic health records and related health-plan systems. The role designs and executes testing for implementations, upgrades, optimizations, and configuration changes, partnering with operational stakeholders and system analysts to validate workflows and resolve defects. The analyst reviews requirements and technical specifications, develops and executes manual and automated tests, and maintains test artifacts and reports. The position also supports troubleshooting, root-cause analysis, and validation of system fixes and enhancements in test environments before production deployment.
Requirements
- High school diploma or GED required.
Responsibilities
- Reviews business and functional requirements, workflows, and technical specifications to identify test scenarios.
- Develops detailed manual and automated test cases and scripts aligned with user stories and acceptance criteria.
- Maps test cases to requirements to support complete test coverage and traceability.
- Collaborates with operational stakeholders to validate real-world workflow scenarios.
- Executes functional testing to verify system behavior aligns with requirements.
- Conducts integration testing to ensure accurate data flow across systems and third-party applications.
- Performs regression testing following updates, patches, enhancements, and configuration changes.
- Documents test results and escalates discrepancies, failures, and system concerns.
- Identifies, documents, and tracks defects through resolution using established issue-management processes.
- Retests resolved defects to confirm fixes and prevent regressions.
- Partners with application analysts, developers, and stakeholders to troubleshoot issues and evaluate configuration and workflow impacts.
- Assists with root-cause analysis for system defects and performance concerns.
- Validates system fixes and enhancements in test environments before production deployment.
- Verifies system configurations, custom builds, and workflows align with operational, business, organizational, and regulatory requirements.
- Maintains test plans, test cases, scripts, traceability matrices, execution results, and other test artifacts for audits and future releases.
- Prepares testing reports that summarize pass and fail status, defect activity, and system performance.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
