Human Resources Division, Staff Development & Enrichment - Confidential Student Assistant

California State University, San Bernardino•San Bernardino, CA

6d•Onsite

About The Position

Under direct supervision, the Human Resources Student Assistant provides administrative, clerical, and programmatic support to Staff Development & Enrichment. The role supports daily operations, training and programs, and wellness initiatives in the Staff Development Center (SDC) and Staff Enrichment Center (SEC), and participates in rotational assignments offering exposure to Human Resources Division specialties. Preference is given to students studying Human Resources. This is an on-campus student position at California State University, San Bernardino. It is part-time, temporary, and seasonal. Schedules may vary according to business needs, with occasional evening and weekend work to support events and university functions. Student employees may not telecommute. The anticipated hiring range is $16.90 per hour. Employees must reside in California.

Requirements

Admission or registration as a CSU student.
Maintain a semester and cumulative GPA of at least 2.0.
Be enrolled at least half-time at CSUSB: 6 undergraduate units or 3 graduate units. International students must be enrolled full-time: 12 undergraduate units or 6 graduate units.
Be eligible to work in the United States.
Provide a Social Security card for payroll purposes.
Ability to learn and perform assigned work, follow oral instructions, work cooperatively with faculty, staff, and students, communicate effectively with all levels, and read and write English at a level appropriate to the position.
Driver’s license; a valid CSUSB Defensive Driver Permit is required for occasional department golf-cart operation.

Nice To Haves

Preference is given to students in a Human Resources field of study.
Strong customer service skills and a commitment to customer service excellence and professionalism.
Proficient written and verbal communication skills.
Ability to learn quickly and complete assignments on time.
Ability to multitask and remain flexible in a fast-paced environment.
Detail-oriented, punctual, and reliable.
Ability to work independently and as part of a team; strong interpersonal skills.
Experience with Microsoft Word, PowerPoint, Excel, Teams, and Outlook; Canva, Qualtrics, and other software systems.
Interest in Human Resources, organizational development, employee wellness, or engagement.
Majors in Human Resources, Public Administration, Marketing, English, Social Work, Psychology, Public Health, or Information Technology.
Strong organizational skills, attention to detail, and time management.
Prior experience performing administrative and clerical duties in an office setting.
Interest in creating digital and print media content, including social media posts, flyers, promotional materials, and basic video editing.

Responsibilities

Assist with filing, organizing, digitizing, and maintaining confidential personnel and administrative records in accordance with university policies and retention requirements.
Provide confidential and time-sensitive administrative assistance to Employee & Labor Relations, Institutional Equity & Compliance, and the Vice President’s Office as needed.
Greet and assist employees and visitors in the Staff Development Center and Staff Enrichment Center.
Answer and respond to calls on the department’s main line and other personnel lines upon request.
Provide general administrative support, including data entry, document preparation, scanning, copying, shredding, and records organization.
Prepare meeting and training areas, stock materials, and update bulletin boards and informational displays; help maintain welcoming, inclusive, and organized shared spaces.
Occasionally operate a department golf cart for official university business in accordance with campus policies, maintaining the required CSUSB Defensive Driver Permit.
Assist with professional and personal development events and programs sponsored by Staff Development & Enrichment and the Human Resources Division.
Support enrichment, engagement, and wellness initiatives, including workshops, events, and special programs hosted in the SEC.
Support program logistics, including participant confirmation, room setup, materials preparation, sign-in, and post-event cleanup.
Assist with career development service appointment preparation, intake, and metrics tracking.
Assist in developing eLearning resources, including editing training videos and other instructional materials.
Provide general end-user support for employee learning management systems, including access, registration, training-completion status, and navigation assistance.
Support compliance training through follow-up communications, documentation tracking, and responses to routine inquiries about training requirements and completion status.
Assist with written and electronic promotional communications, including newsletters, flyers, emails, digital signage, and social media.
Support marketing and outreach for development, enrichment, and compliance programs and initiatives.
Review learning materials and websites for accessibility.
Complete required divisional, university, and systemwide compliance training within assigned timeframes.
Work on a rotational schedule providing administrative and clerical support to other Human Resources units and supporting cross-unit projects and priorities.
Perform other duties as assigned within the Student Assistant classification and in support of Staff Development & Enrichment.