Human Resources Division, Staff Development & Enrichment - Confidential Student Assistant

CSUSB•San Bernardino, CA

5d•Onsite

About The Position

Under direct supervision, the Human Resources Student Assistant provides administrative, clerical, and programmatic support to Staff Development & Enrichment. The position supports daily operations, training and programs, and wellness initiatives in the Staff Development Center (SDC) and Staff Enrichment Center (SEC). A rotational assignment structure also offers exposure to a variety of Human Resources Division specialties, with preference given to students studying Human Resources. The role assists with confidential records and administrative matters, supports development, enrichment, wellness, and compliance programs, and helps with marketing and communications. Duties include administrative support for other Human Resources units through a rotation, completing required compliance training, and performing other assigned duties. This is an on-campus student position; student employees are not eligible to telecommute. The position may require occasional evening and weekend work, and schedules may vary based on business needs. Employees must reside in California.

Requirements

Admission or registration as a CSU student.
Maintain a semester and cumulative GPA of at least 2.0.
Be enrolled at least half-time at CSUSB: 6 undergraduate units or 3 graduate units. International students must be enrolled full-time: 12 undergraduate units or 6 graduate units.
Be eligible to work in the United States and provide a Social Security card for payroll requirements.
Ability to learn and perform assigned work, follow oral instructions, work cooperatively with faculty, staff, and other students, communicate effectively with all levels, and read and write English at a level appropriate to the position.
Valid driver's license may be required; the position description also calls for maintaining a valid CSUSB Defensive Driver Permit when operating a department golf cart.
Satisfactory completion of a background check, including a criminal records check, may be required.
Verify identity and eligibility to work in the United States and complete the required employment eligibility verification upon hire.
Employees must reside in California.

Nice To Haves

Preference is given to students in a Human Resources field of study.
Strong customer service skills and a commitment to customer service excellence and professionalism.
Proficient communication and writing skills, both verbal and written.
Ability to learn quickly and complete assignments in a timely manner.
Ability to multitask and remain flexible in a fast-paced environment.
Detail-oriented, punctual, and reliable.
Ability to work independently and as part of a team; strong interpersonal skills.
Experience with Microsoft Word, PowerPoint, Excel, Canva, and other software systems; computer proficiency with Microsoft Teams, Word, Outlook, PowerPoint, and Excel, as well as Canva and Qualtrics.
Interest in Human Resources, organizational development, employee wellness, and/or engagement.
Majoring in Human Resources, Public Administration, Marketing, English, Social Work, Psychology, Public Health, or Information Technology.
Strong organizational skills, attention to detail, and time management.
Prior experience performing administrative and clerical duties in an office setting.
Interest in creating digital and print media content, including social media posts, flyers, promotional materials, and basic video editing.

Responsibilities

Assist with filing, organizing, digitizing, and maintaining confidential personnel and administrative records in accordance with university policies and records-retention requirements.
Assist Employee & Labor Relations, Institutional Equity & Compliance, and the Vice President’s Office with confidential and time-sensitive administrative matters as needed.
Greet and assist employees and visitors in the Staff Development Center and Staff Enrichment Center.
Answer calls on the main department line and other personnel lines upon request.
Provide administrative support, including filing, data entry, document preparation, scanning, copying, shredding, and records organization.
Prepare meeting and training areas, stock materials, and update bulletin boards and informational displays; help maintain welcoming and organized shared spaces.
Occasionally operate a department golf cart for official university business in accordance with campus policies, while maintaining a valid CSUSB Defensive Driver Permit issued by Parking & Transportation Services.
Assist with professional and personal development events and programs sponsored by Staff Development & Enrichment and the Human Resources division.
Support enrichment, engagement, and wellness initiatives, including workshops, events, and special programs hosted in the SEC.
Support program logistics, including confirming participation, room setup, preparing materials, sign-in processes, and post-event cleanup.
Assist with career development services by preparing for appointments, supporting intake, and tracking metrics.
Assist in developing eLearning resources, including editing training videos and other instructional materials.
Provide general end-user support for employee learning management systems, including help accessing or registering for content, checking completion statuses, and navigating the systems.
Assist with compliance training support, including follow-up communications, documentation tracking, and routine inquiries about training requirements and completion status.
Assist with written and electronic promotional communications, including newsletters, flyers, emails, digital signage, and social media.
Support marketing and outreach for development, enrichment, and compliance programs and initiatives.
Review learning materials and websites for accessibility.
Complete required divisional, university, and systemwide compliance trainings within applicable timeframes and deadlines.
Serve on a rotational schedule providing administrative and clerical support to other Human Resources units and supporting cross-unit projects and priorities.
Perform other duties as assigned in support of Staff Development & Enrichment and within the Student Assistant classification.