Conference Services Manager
HSH•Chicago, IL
•$65,000 - $70,000•Onsite
About The Position
Working with a talented team of Food & Beverage professionals, The Peninsula Chicago is seeking a guest-focused Conference Service Manager. Work for a luxury Five-Star Five-Diamond property in the heart of Michigan Avenue, Chicago. Learn and grow within a diverse multi-outlet property. Exceptional health benefits package and 401(k) with company match.
Requirements
- Minimum of 2 years leadership experience in a luxury hotel
- Excellent written skills including report writing, above average skills in oral presentation
- Strong understanding and knowledge of food and beverage
- Work authorization in the United States
Nice To Haves
- Degree in Hospitality Management preferred
Responsibilities
- Communicate with the sales managers responsible for booking various group businesses, as well as all other department staff members who will be involved in carrying out the needs of group/guests.
- Act as the liaison between the client and the hotel for all of the client needs, (i.e. hotel rooms, catering and events, audio visual, transportation, off-site event recommendations)
- Have excellent knowledge of hotel facilities and capacities/dimensions of meeting rooms
- Maintain the policies set forth in the group sales contract (i.e., deposits, cut-off dates, attrition, rooming list, billing instructions)
- Develop creative menu presentations for potential clients
- Attend and participate in the weekly resume meeting
- Conduct tours of the property with meeting planners and potential clients
- Coordinate with banquet captains and conference concierge to ensure a continuous presence for on-site clients
Benefits
- 10 vacation days per year
- 9 paid holiday days per year
- 5 Chicago Paid Sick Leave days per year
- 5 Chicago Paid Leave days per year
- Complimentary employee meals
- Discounted parking
- Discounted and complimentary room nights at The Peninsula Hotels
- 50% restaurant discount
- 50% discount on spa services
- 25% discount on spa retail
- 80% company-paid medical, dental and vision coverage
- Complimentary life insurance
- Complimentary long-term disability
- Retirement plan with 5% company match
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
