Conference Coordinator
About The Position
Flik Hospitality Group is seeking an organized, detail-oriented hospitality professional to support conference center operations, coordinate meetings and events, and deliver an outstanding guest experience. The coordinator works closely with clients, catering teams, conference services, and audiovisual teams to help ensure events run smoothly in a fast-paced environment. The role includes coordinating reservations, meetings, and special events; serving as a primary contact for client inquiries and planning needs; managing event details and records in scheduling and database systems; inspecting rooms before events; verifying room setups, audiovisual equipment, and materials; and communicating finalized event details to clients and supporting departments. The position also provides business center services and administrative support, prepares end-of-day reports, and identifies opportunities to improve efficiency, service quality, and guest satisfaction.
Requirements
- Minimum of two years of event planning, conference services, or hospitality experience.
- Strong organizational, communication, and customer service skills.
- Ability to manage multiple events and priorities in a fast-paced environment.
- Proficiency with Microsoft Office, including Word, Excel, Outlook, and PowerPoint.
- Strong attention to detail and proactive problem-solving skills.
- Ability to communicate professionally with clients and internal departments.
- Passion for hospitality and staying current with industry trends.
Nice To Haves
- Bachelor's degree in Hospitality, Event Management, Business, or a related field preferred.
- Experience with event scheduling, reservation systems, or database management preferred.
Responsibilities
- Coordinate conference center reservations, meetings, and special events.
- Serve as a primary point of contact for client inquiries, reservations, and event planning needs.
- Manage event details, client information, and reservations within scheduling and database systems.
- Partner with catering, conference services, and audiovisual teams to ensure seamless event execution.
- Conduct pre-event room inspections to ensure meeting spaces meet client expectations.
- Verify room setups, audiovisual equipment, and event materials are prepared according to client requirements.
- Finalize event details with clients and communicate updates to all supporting departments.
- Provide business center services and administrative support as needed.
- Prepare end-of-day reports and maintain accurate event records.
- Identify opportunities to improve operational efficiency, service quality, and guest satisfaction.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance and AD
- Disability insurance
- Retirement plan
- Paid time off
- Holiday time off, varying by site and state
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet insurance
- Commuter benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
- Potential paid and/or unpaid time off in accordance with applicable federal, state, and local laws
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
