Conference Center Coordinator

Crescent Energy•Houston, TX

About The Position

The Conference Center Tech manages the daily operations of Crescent Energy’s corporate conference center and ensures a seamless meeting experience for employees, executives, clients, and guests. The role coordinates room scheduling, meeting logistics, technology support, catering services, and guest services while maintaining exceptional customer service standards and a professional environment. The ideal candidate is highly organized, customer-focused, and able to manage multiple priorities in a fast-paced corporate setting.

Requirements

High school diploma or GED.
2–5 years of experience in conference services, hospitality, workplace experience, office services, event coordination, or customer service.
Exceptional customer service and a hospitality mindset.
Strong organizational and project coordination skills.
Excellent written and verbal communication skills.
Ability to manage multiple meetings and priorities simultaneously.
Strong attention to detail and follow-through.
Proficiency in Microsoft Outlook, Teams, Word, Excel, and workplace reservation systems.
Ability to work effectively with executives, employees, clients, and vendors.
Professional demeanor and executive presence.

Nice To Haves

Associate's or Bachelor's degree in Hospitality Management, Business Administration, Event Management, Communications, or a related field; commensurate experience will be considered.
Corporate headquarters or professional services experience.
Experience supporting executive meetings and client-facing events.

Responsibilities

Coordinate and oversee the daily operation of conference rooms, meeting spaces, training rooms, and executive boardrooms.
Manage room reservations and scheduling through workplace management and calendaring systems.
Ensure meeting spaces are prepared, clean, organized, and ready for occupancy; conduct routine inspections and monitor room utilization.
Recommend improvements to maximize conference space efficiency.
Coordinate meeting logistics, including room setup, seating arrangements, signage, and special requests.
Partner with internal departments to facilitate meetings, training sessions, board meetings, and corporate events.
Coordinate room layouts for classroom, boardroom, theater, and collaborative configurations.
Ensure meetings begin on time with all required resources available and functioning.
Welcome and assist clients, visitors, and executive guests, and provide professional concierge-level support.
Coordinate visitor access, security requirements, and building entry procedures.
Serve as the primary point of contact for conference center inquiries.
Verify audiovisual equipment and conferencing technology before meetings.
Coordinate with Conference Room Technology Specialists and IT teams to resolve technical issues; assist users with basic conference room technology, video conferencing, and presentation setup, and escalate issues as needed.
Coordinate with facilities, janitorial, maintenance, security, and vendor teams.
Track and manage service requests related to conference center operations.
Support conference room enhancement and workplace improvement initiatives.
Ensure compliance with company standards, safety policies, and operational procedures.
Support office moves, records storage, and special distribution projects.
Comply with company policies, safety procedures, and postal regulations.
Provide coverage for reception, courier services, or other administrative duties as assigned.