Conference Center Coordinator

Crescent Energy Management•Houston, TX

About The Position

The Conference Center Coordinator manages the daily operations of the corporate conference center and supports seamless meetings for employees, executives, clients, and guests. The role coordinates room scheduling, meeting logistics, technology support, catering services, and guest services while maintaining exceptional customer service and a professional environment. The ideal candidate is organized, customer-focused, and able to manage multiple priorities in a fast-paced corporate setting. The position oversees conference room readiness and reservations; coordinates meeting setups and events; welcomes visitors and supports access procedures; checks conference technology and helps users with basic setup; and works with facilities, maintenance, security, IT, and vendors to address operational needs. It also supports office moves, records storage, special distribution projects, reception, and courier services as assigned.

Requirements

High school diploma or GED required.
2–5 years of experience in conference services, hospitality, workplace experience, office services, event coordination, or customer service.
Exceptional customer service and hospitality mindset.
Strong organizational and project coordination skills.
Excellent written and verbal communication skills.
Ability to manage multiple meetings and priorities simultaneously.
Strong attention to detail and follow-through.
Proficiency in Microsoft Outlook, Teams, Word, Excel, and workplace reservation systems.
Ability to work effectively with executives, employees, clients, and vendors.
Professional demeanor and executive presence.
Ability to walk frequently throughout conference center and office facilities.
Ability to lift and move meeting supplies and materials up to 25 pounds.
Ability to set up meeting rooms and event spaces.
Ability to stand for extended periods during meetings and events.

Nice To Haves

Associate's or bachelor's degree in Hospitality Management, Business Administration, Event Management, Communications, or a related field; commensurate experience will be considered.
Corporate headquarters or professional services experience.
Experience supporting executive meetings and client-facing events.

Responsibilities

Coordinate and oversee daily operations of conference rooms, meeting spaces, training rooms, and executive boardrooms.
Manage room reservations and scheduling through workplace management and calendaring systems.
Ensure meeting spaces are prepared, clean, organized, and ready for occupancy; conduct routine inspections and monitor room utilization.
Coordinate meeting logistics, including room setup, seating arrangements, signage, and special requests.
Partner with internal departments on meetings, training sessions, board meetings, and corporate events; coordinate room layouts and ensure meetings begin with resources available and functioning.
Welcome and assist clients, visitors, and executive guests; provide concierge-level support and coordinate visitor access, security requirements, and building entry procedures.
Serve as the primary point of contact for conference center inquiries.
Verify audiovisual equipment and conferencing technology before meetings; assist users with basic technology, video conferencing, and presentation setup.
Coordinate with Conference Room Technology Specialists and IT teams to resolve technical issues and escalate issues as needed.
Coordinate with facilities, janitorial, maintenance, security, and vendor teams; track service requests and support workplace improvement initiatives.
Ensure compliance with company standards, safety policies, operational procedures, and postal regulations.
Support office moves, records storage, and special distribution projects.
Provide coverage for reception, courier services, or other administrative duties as assigned.