Conference Center Coordinator

Compass Group•New York, NY

1d•$30 - $33•Onsite

About The Position

Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us. Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You’ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role. Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it’s a meaningful career. As the Conference Center Coordinator at Moelis, throughout the business day, all coordinators work together to ensure seamless Conference Center operations by delivering exceptional customer service to employees and clients, monitoring and responding to emails and phone calls, managing reservations and scheduling changes, greeting and escorting guests, coordinating catering deliveries and vendor access, supporting special events and executive meetings, and communicating effectively to ensure smooth shift transitions.

Requirements

Deliver exceptional customer service to employees and clients.
Monitor and respond to emails and phone calls.
Manage reservations and scheduling changes.
Greet and escort guests.
Coordinate catering deliveries and vendor access.
Support special events and executive meetings.
Communicate effectively to ensure smooth shift transitions.

Responsibilities

Support guest arrivals and check-ins.
Assist with administrative tasks.
Monitor email and phone coverage.
Escort guests to meeting rooms.
Coordinate catering logistics.
Provide operational support to both the morning opener and afternoon closer as needed.
Welcome clients and employees upon arrival.
Monitor the shared lobby inbox for arrival notifications.
Greet visitors and escort them to their meeting rooms, or direct them to the designated waiting area.
Monitor and respond to incoming emails.
Answer incoming phone calls.
Manage meeting reservations, including new bookings, reservation modifications, and cancellations.
Coordinate with the loading dock.
Communicate with the Messaging Center.
Manage freight elevator logistics.
Support all Conference Center events as needed.