Condominium Coordinator
About The Position
Finance of America helps homeowners 55+ access the equity they’ve built while staying in full control of their home and their financial future. Through a range of reverse mortgage solutions, we help customers shape the retirement they’ve earned while continuing to evolve how we serve and work together. Joining Finance of America now means stepping into a period of momentum and growth, with teams actively shaping what comes next and opportunities to make an impact and grow your career. Responsible for ordering all required condominium project documentation to support the Condo Project Review Team. This role also performs an initial pre-review of documents to help identify completeness and potential eligibility considerations and creates and maintains document library to keep project reviews on track.
Requirements
- Experience in mortgage operations, loan processing, or condo-related workflows preferred
- Strong organization and follow-up skills
- Ability to manage multiple requests and priorities simultaneously
- Clear and professional communication skills
- High attention to detail, particularly with document handling
- Ability to work within established turnaround times
- Proficiency in Microsoft Office (Word, Excel, Outlook, Teams)
- Salesforce experience preferred
- High School Diploma or GED
Responsibilities
- Request and obtain required condo project documentation from HOAs, property management companies, and third-party vendors
- Perform an initial pre-review to determine eligibility for the program being requested
- Track outstanding requests and follow up to ensure timely receipt
- Upload and organize documents in designated systems (e.g., Salesforce, shared drives, system)
- Review documents for completeness, legibility, and proper labeling
- Maintain file organization in line with internal procedures and provide regular status updates on document requests
- Partner with the Condo Project Review Team to ensure completeness of required documentation
- Monitor and manage the Pre-Condo Review inbox
- Build working knowledge of HomeSafe, FHA, and Agency review requirement processes
- Perform other duties as assigned
Benefits
- health, dental, vision, life insurance, paid time-off benefits, flexible spending account, 401(k) with employer match, and ESPP
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
