Sunday (10pm-8am)

The Iris Senior Living•Great Falls, MT

1d•Onsite

About The Position

Cornerstone Management oversees multiple Assisted Living communities dedicated to providing compassionate, high-quality care for seniors. Our mission is to foster safe, engaging, and person-centered environments where residents can thrive while preserving their independence and dignity. This role is for an Overnight Concierge working Friday, Saturday, and Sunday from 10:00 PM to 8:00 AM, totaling 30 hours per week.

Requirements

Exceptional communication & interpersonal skills.
Strong problem-solving & multitasking abilities.
High level of compassion, discretion, and integrity.
Attention to detail and organizational skills.
Ability to remain calm and effective during overnight shifts and emergencies.

Responsibilities

Greet and assist residents, families, and visitors with compassion and professionalism.
Answer phones, take messages, and direct calls/requests to appropriate staff.
Manage mail, package, and prescription deliveries and distribution.
Provide information about community amenities and local points of interest.
Assist with resident needs, from escorting to coordinating small requests.
Monitor CCTV, fire panels, door alarms, and emergency call systems.
Conduct regular interior/exterior patrols and investigate unusual activity.
Maintain key/gate pass logs and visitor sign-in/out records.
Respond to emergencies and communicate urgent resident changes to supervisors.
Maintain accurate daily logs, incident reports, and work order requests.
Perform basic clerical duties (typing, filing, data entry) for other departments.
Keep the lobby, reception, and common areas neat, stocked, and presentable.
Support marketing efforts by positively interacting with prospective residents.