Concierge Second Shift - Weekends

Planned Companies•Decatur, GA

About The Position

Planned Companies is hiring a Concierge to welcome tenants, guests, and vendors and help provide a positive building experience. The role includes offering personalized assistance based on tenants’ preferences and needs, providing information about local services and attractions, and supporting building operations at the front desk. The posting lists two schedules: Friday through Monday, 3 p.m. to 11 p.m., and Thursday through Sunday, 3 p.m. to 11 p.m. The pay rate is $17.00 per hour.

Requirements

  • At least 3 years of front desk, concierge, or security experience.
  • Desire and passion for providing a warm and welcoming greeting.
  • Excellent written and verbal communication skills.
  • Basic computer skills.
  • Knowledge of local attractions and establishments.
  • Polite, friendly, and self-assured demeanor; ability to multitask and manage time effectively.
  • Ability to lift up to 50 pounds when needed.

Responsibilities

  • Greet, announce, and direct tenants, guests, and vendors entering the building.
  • Develop relationships with tenants and provide individualized service based on their personalities, lifestyles, needs, and expectations.
  • Schedule reservations and appointments at restaurants, businesses, hotels, and entertainment venues.
  • Plan and organize on-site events.
  • Provide directions and referrals and help people access local entertainment, dining, retail shopping, sporting events, tourist attractions, and car services.
  • Document, secure, and track mail, deliveries, and vendor services in designated areas.
  • Answer telephone calls and monitor the lobby.
  • Maintain and control keys and access cards.
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