Concierge

The Plaza Assisted Living • Honolulu, HI

25d • Onsite

About The Position

At The Plaza, our Concierge is responsible for providing excellent hospitality as they are the first impression for all visitors into the Plaza community. The Concierge will be greeting potential residents, families, visitors, managing both external and internal calls, taking and communicating messages. The Concierge provides an overview of community information to those inquiries in support of the marketing and sales efforts.

Requirements

• A high school diploma or GED is required
• Proven experience in a customer service role is also required, having demonstrated excellent customer service, organizational and communication skills
• You must have good judgment, problem solving and decision making skills as well as be an organized record keeper
• Proficiency in computer skills to include the use of Microsoft Outlook, Word and Excel as well as the ability to learn new applications

Responsibilities

• General administrative duties - answering the phone, data entry etc.
• Welcoming and supporting the hospitality of The Plaza community.
• Monitoring the bistro area for refreshments, music, and cleanliness.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED