Concierge

Spectrum Retirement Communities, LLC•Overland Park, KS

11d•$16 - $17•Onsite

About The Position

Spectrum Retirement Communities believes in living without limits, in aging fearlessly, and in sharing great stories. The Spectrum Story is full of compassion, hard work, and fun. If the chapters of your life story include caring for others and a dedicated work ethic, then we need you! In this position, your main responsibilities will include greeting and directing all visitors to the front desk in a friendly and helpful way, answering all incoming phone calls and transferring the calls or taking messages as appropriate, responding to resident and family member questions and concerns, responding to and appropriately handling emergency situations, and monitoring and maintaining the cleanliness of the front lobby and entrance area.

Requirements

High School diploma or equivalent is required
Technology skills are important
Must be self-motivated, organized, and professional
Must be able to work independently and handle multiple tasks at one time
Strong communication skills are critical. You will need to be able to work with potential residents, current residents, family members, and team members.

Nice To Haves

Experience in an office environment, answering phones, or customer service preferred

Responsibilities

Greet and direct all visitors to the front desk in a friendly and helpful way
Answer all incoming phone calls and transfer the calls or take messages as appropriate
Respond to resident and family member questions and concerns
Respond to and appropriately handle emergency situations
Monitor and maintain the cleanliness of the front lobby and entrance area