Concierge/Front Desk Per Diem

Monarch Communities•Pennington, NJ

About The Position

The Concierge provides a positive first impression to everyone entering the community and shares community information with people making inquiries in support of sales and marketing efforts. The role responds to incoming calls and provides clerical support to all departments. This is a per diem position with a stated salary of $17.00; no pay period is specified. The associate may be required to stand, walk, sit, use fine and gross motor skills, reach with hands and arms, balance, stoop, kneel, crouch, talk, hear, and smell. The position requires lifting or carrying up to 25 pounds and using proper body mechanics. Monarch Communities Senior Living provides assisted living services and describes its team as committed to delivering an excellent experience and attentive, personalized care. The company states that it is an equal opportunity employer, complies with applicable federal, state, and local laws, and is committed to diversity and inclusion.

Requirements

Strong interpersonal skills and the ability to relate to a variety of people and personalities.
Experience working with the senior population.
Computer proficiency, including Microsoft Office (Windows, Outlook, and Excel), and the ability to learn new applications.
Ability to lift or carry up to 25 pounds and use proper body mechanics.

Nice To Haves

High school diploma preferred.

Responsibilities

Answer and screen incoming calls in a courteous and professional manner.
Receive and process mail for the community.
Maintain and update logs of emergency phone numbers and resident emergency face sheets.
Monitor security alarms, the resident emergency call system, and front door security.
Order and maintain appropriate office supplies.
Assist the Business Operations Director with assigned administrative tasks.
Participate in and attend scheduled in-service training.
Ensure compliance with applicable federal, state, and local regulations, as well as community policies and procedures.
Perform other duties as assigned.