Concierge

Platinum Group Security•Boca Raton, FL

7h•$17 - $18•Onsite

About The Position

PGSUSA is hiring a Concierge to help maintain a safe, secure, and welcoming environment at a condominium in Florida. The role combines access control and security responsibilities with customer service. The Concierge monitors entry points, verifies credentials, responds to incidents and alarms, documents observations, and reports security concerns. The schedule is Monday from 10 a.m. to 5 p.m. and Thursday through Sunday from 3 p.m. to 11 p.m. The position requires current unarmed security licensure in Florida; a Class D license is not required.

Requirements

High school diploma or equivalent.
At least 3 years of Concierge or Front Desk experience.
At least 1 year of management experience.
Strong interpersonal and communication skills.
Ability to work effectively in high-stress environments while demonstrating professionalism and sound judgment.
Must pass a background check and drug screening.
Availability to work flexible hours, including nights, weekends, and holidays.
Availability to work Monday 10 a.m.–5 p.m. and Thursday–Sunday 3 p.m.–11 p.m.
Current unarmed security licensure in Florida.

Responsibilities

Maintain a visible, professional presence to deter illegal activity and support the safety of personnel, visitors, and property.
Monitor and authorize the entry of vehicles and people, following procedures for visitors, vendors, and contractors.
Monitor and control access points, verify credentials, and ensure only authorized individuals enter designated areas.
Respond promptly and appropriately to security incidents, emergencies, and alarms.
Use customer service and communication skills to de-escalate tense or potentially violent situations.
Collaborate with law enforcement or emergency services as needed.
Accurately document and report incidents, activities, and observations using company-approved forms and protocols.
Inspect the premises for security risks, hazards, or violations and report findings to appropriate personnel.
Comply with state regulations, including maintaining current unarmed security licensure in Florida.
Observe signs of crime or disorder and investigate disturbances.
Protect company property and staff by maintaining a safe and secure environment.