Concierge - Per Diem
About The Position
The Concierge provides assistance to residents, guests, visitors, prospective residents, families, and vendors in the community. The role includes greeting people, answering telephone calls, handling deliveries, maintaining key and gate-pass logs, processing reports, and helping other departments with administrative functions. The Concierge may also monitor surveillance cameras, door alarms, life safety systems, and building alarms and investigate unusual activity to help ensure the safety of residents and property. The position requires night, weekend, and holiday support and a positive, professional, and helpful approach to residents, visitors, and coworkers.
Requirements
- Ability to communicate clearly and effectively in English.
- Highly proficient computer skills; proficiency with Outlook, Excel, and Word is required.
- Compassionate, professional, kind, engaging, empathetic, and helpful demeanor.
- Ability to work as part of a team and handle multiple tasks efficiently.
- Ability to make independent decisions when circumstances warrant.
- Ability to maintain a positive and friendly demeanor toward residents and coworkers.
Nice To Haves
- Three months of related experience is preferred.
Responsibilities
- Greet residents and provide general assistance to visitors, prospective residents, and families.
- Answer telephone calls.
- When asked, monitor surveillance cameras, door alarms, life safety systems, and building alarms and investigate unusual activity to help ensure the safety of residents and property.
- Process reports, including work orders, incidents, and concerns.
- Receive packages, plants, prescription drugs, and other items, and deliver or hold them as requested.
- Maintain the sign-in/sign-out log for community keys and gate passes.
- Assist other departments with administrative functions.
- Ensure resident, family, and employee concerns receive timely responses and follow-up to support customer satisfaction.
- Maintain a positive and professional demeanor toward residents, visitors, and coworkers.
Benefits
- Health benefits
- Dental benefits
- Vision benefits
- Retirement benefits
- Short-term disability
- Long-term disability
- Paid time off
- DailyPay access to earned but unpaid wages before the next payday
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
