Concierge Wednesday through Sunday - Reston, VA
About The Position
Guardian Security Services is seeking an experienced Concierge for luxury residential communities. The role is focused on providing excellent member service, maintaining strong professional relationships, solving problems, and efficiently running the front desk. The ideal candidate is outgoing, energetic, driven, professional, and experienced in residential hospitality. The detailed scope of work will be discussed during the interview process. The listed schedule is Wednesday through Sunday, 2 PM to 10 PM. The position is based in the Reston, Virginia area, while the description also refers to luxury communities in the Arlington, Virginia area. Pay is $20.00–$21.00 per hour.
Requirements
- High school diploma or equivalent.
- Prior residential concierge experience.
- Effective written and oral communication and interpersonal skills, including the ability to interact with personnel at all levels and the general public.
- Computer literacy for submitting reports, maintaining logs, and producing signage.
- Neat and professional appearance.
- Ability to provide excellent customer service and work well with people.
- Detail-oriented and able to handle multiple functions at the same time.
- Exceptional communication skills.
- Knowledge of the local area, tourist attractions, restaurants, and transportation services.
- Flexible availability, including weekends, to assist with around-the-clock coverage.
- Strong planning, organizational, and time-management skills.
- Ability to meet exceptional attendance and punctuality standards.
- Successful completion of a background investigation and reference check upon hire.
Nice To Haves
- Experience working with communities of 250 or more units.
- Experience with Building Link, Yardi, Rent Café, Entrata, or similar systems.
Responsibilities
- Provide excellent member and customer service.
- Maintain strong professional relationships.
- Help solve problems and run the front desk efficiently.
- Submit reports, maintain logs, and produce signage.
- Provide information about local attractions, restaurants, and transportation services.
- Maintain exceptional attendance and punctuality.
- Assist with around-the-clock coverage as needed.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
