CMA Onsite Concierge - Task Force/Fill In

Community Management Associates•Atlanta, GA

4d•Onsite

About The Position

The Concierge is the property’s first point of contact for homeowners and the Community Manager. The role assists homeowners, conducts daily walking inspections, and reports problems to the Community Manager. The Concierge is also available to answer calls and accept packages. This is a full-time onsite task force/fill-in position that may involve multiple worksite locations throughout the Atlanta Metro area. The schedule is determined by the supervisor and may include holidays, overnights, weekdays, and/or weekends. Starting pay is $18.00 per hour.

Requirements

Must be eighteen years of age or older.
Must pass a background check.
Must pass a drug test.
Good oral and written communication abilities.
Knowledge and skills typically gained through a high school diploma and/or GED.
Able to read faint or partially obscured writing or printing, with corrective lenses if needed.
Able to speak English clearly and understandably, including communicating by telephone with people of varying education levels and capabilities.
Able to sit, stand, stoop, kneel, push, shove, lift, carry, and move objects weighing up to 50 pounds throughout the day.
Able to climb several flights of stairs if necessary.
Must be mentally alert, detail oriented, have good reasoning skills, and interact with all types of individuals.
Must have finger dexterity for typing and using a keyboard.
Able to work extended hours, including evenings, weekends, and holidays, as necessary.

Nice To Haves

Three years of related experience preferred.

Responsibilities

Accept packages for residents.
Log the receipt and delivery of all packages.
Contact homeowners immediately when packages are delivered.
Respond to homeowner inquiries or forward them as appropriate, and track those inquiries.
Complete daily building walking inspections and monitor the building for cleanliness.
Notify the Community Manager of issues needing attention.
Distribute homeowner notices as needed.
Provide a daily summary of activities and issues, including daily logs and checklist notes.
Report light outages during inspections.
Ensure hallways are clear of debris and obstructions.
Inspect walls and carpets for damage or stains.
Inspect the Fitness Center and verify equipment is in place.
Ensure trash and recycling bins are not overflowing.
Answer calls.