Concierge- Split Shift

Planned Companies • San Francisco, CA

1d • Onsite

About The Position

Planned Companies is hiring a Concierge (Front Desk Associate) to welcome tenants, guests, and vendors and help ensure they have a positive experience. The role serves as a knowledgeable point of contact, providing courteous assistance and related services while contributing to the building’s presentation and safety.

The schedule is Saturday and Sunday from 1:30 p.m. to 9:15 p.m. and Monday and Tuesday from 11:00 p.m. to 7:45 a.m. The position is located at Treasure Island in San Francisco, California, and pays $24.00 per hour.

Requirements

• At least 3 years of customer service experience.
• A desire and passion to provide a warm and welcoming greeting to everyone.
• Excellent written and verbal communication skills.
• Basic computer skills.
• Knowledge of local attractions and establishments.
• Polite, friendly, and self-assured demeanor.
• Ability to multitask and manage time effectively.
• Ability to lift up to 50 pounds when needed.

Responsibilities

• Greet, announce, and direct tenants, guests, and vendors entering the building.
• Build and maintain relationships with tenants and provide individualized experiences based on their personalities, lifestyles, needs, and expectations.
• Schedule reservations and appointments at restaurants, businesses, hotels, and entertainment venues.
• Plan and organize on-site events.
• Provide directions and referrals and help people access local entertainment, dining, retail shopping, sporting events, tourist attractions, and car services.
• Document, secure, and track mail, deliveries, and vendor services in designated areas.
• Answer telephones and monitor the lobby.
• Maintain and control keys and access cards.

Benefits

• Eligible full-time employees working 30 or more hours per week can receive medical, dental, vision, and other ancillary benefits.
• All full-time and part-time employees may participate in the company 401(k), which includes an employer match.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed