Concierge - 240 Willoughby, Brooklyn, NY

Rose Associates Inc.•New York, NY

1d•$23 - $23•Onsite

About The Position

Rose Associates is seeking a polished, service-oriented Concierge for an on-site role at a luxury residential community at 240 Willoughby in Brooklyn, New York. The Concierge helps create a welcoming, secure, and well-managed residential environment and serves as a first point of contact for residents, guests, and visitors. The role provides attentive service, effective communication, and helpful information about the community and neighborhood. The position requires regular movement throughout the property and interaction with residents, guests, staff, vendors, and visitors. Essential functions may include ascending and descending stairs, working in varying environmental conditions, and positioning oneself in confined spaces to organize, lift, and move packages weighing more than 50 pounds. Employees may work in areas where domestic pets are present, including common areas, amenity spaces, and occupied apartments. Additional duties may be assigned as needed. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Requirements

Excellent customer service and interpersonal skills, with a genuine commitment to providing a high level of resident service.
Professional, polished, and courteous demeanor.
Strong verbal and written communication skills.
Computer proficiency, including Microsoft Office.
Strong organizational and multitasking abilities, including the ability to prioritize requests and manage competing responsibilities.
Familiarity with basic security procedures and building access protocols.
Must be authorized to work in the United States.
Ability to perform essential functions that may include ascending and descending stairs, working in varying environmental conditions, and organizing, lifting, and moving packages weighing more than 50 pounds in confined spaces.

Nice To Haves

Familiarity with Yardi and other property management software applications.
Active New York State Security Guard License.

Responsibilities

Welcome residents, guests, and visitors in a friendly, professional, and attentive manner.
Coordinate receipt of incoming packages and deliveries, notify residents of arrivals, and assist with package pickups and delivery requests.
Provide information about community amenities, local services, dining, entertainment, and neighborhood events.
Stay informed about local attractions, events, and services to provide helpful, accurate recommendations.
Serve as a central point of contact for residents by responding to inquiries, addressing concerns, relaying messages, and directing requests to appropriate team members.
Monitor building entrances and support established access control procedures in coordination with appropriate building personnel.
Maintain a professional and courteous presence when interacting with residents, guests, vendors, staff, and other visitors.
Follow workplace safety procedures and building policies.
Maintain an organized and welcoming concierge area.
Assist with other building-related responsibilities as needed.