Concierge Security - Gate Officer

GardaWorld•Decatur, IL

About The Position

GardaWorld Security Services is hiring a Concierge Security Ambassador for a concierge security post in Decatur, Illinois. The role places a strong emphasis on customer service and building connections with people. Ambassadors may work with people on all shifts in settings such as office towers, hotels, and shopping centers. The schedule and shifts vary, and full-time and part-time arrangements are available. The hourly wage is $18.91. A uniform is provided at no cost. GardaWorld describes career growth opportunities and offers a benefits package.

Requirements

  • Be authorized to work in the United States.
  • Provide documentation of a high school diploma or GED.
  • Pass an extensive screening process.
  • Have exceptional customer service skills.
  • Have basic phone and computer skills.
  • Hold a state license if required.

Nice To Haves

  • Security, military, or law enforcement experience.

Responsibilities

  • Welcome visitors, verify their identities, and guide them.
  • Manage access control.
  • Conduct regular patrols to identify potential risks.
  • Inspect security equipment and report maintenance needs.
  • Respond to incidents, provide first aid, and coordinate with emergency teams.
  • Answer questions in person or by phone.
  • Write incident reports and communicate security concerns.
  • Help ensure the safety and protection of individuals and property.

Benefits

  • Medical, dental, and vision insurance plans.
  • 401(k) retirement savings plan with employer matching contributions.
  • Paid time off (PTO).
  • Paid holidays.
  • Disability coverage.
  • Life insurance options.
  • Career growth opportunities.
  • Uniform provided at no cost.
  • DailyPay is available to GardaWorld employees.
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