Concierge/Receptionist- Senior Living- Part Time/As Needed

Cantata Adult Life ServicesBrookfield, IL
$15 - $17Onsite

About The Position

Cantata Adult Life Services, formerly known as The British Home, is a nonprofit, mission-driven community with over 100 years of experience, offering a full continuum of care on a beautiful 10-acre campus in Brookfield, Illinois. We are seeking strong, compassionate leaders to join our team and help us continue enriching the lives of older adults through exceptional care and a vibrant community. We are seeking candidates who are available for seasonal, part-time, or as-needed (PRN) work. Flexible availability is preferred. Provides a wide variety of reception, support, and administrative assistance to residents, visitors, guests, and other employee-partners. Administrative support should be in accordance with policies and procedures, current federal, state and facility standards, guidelines and regulations governing our company.

Requirements

  • High School graduate or equivalent.
  • Prior office/receptionist experience helpful.
  • Represents Cantata to visitors, vendors, employees, and others in a professional manner and appearance.
  • Must be knowledgeable of computer systems, preferably Microsoft Office, Outlook Calendar, and other office equipment.
  • Must possess a professional appearance and attitude.
  • Ability to work independently with little or no supervision.
  • Ability to communicate effectively both verbally and in written form with a diverse group of people.
  • Ability and willingness to work harmoniously within a team environment.
  • Must possess the ability to deal tactfully with personnel, residents/patients, family members, visitors, government agencies/personnel and the general public.
  • Must be able to read, write, speak, and understand the English language.
  • Aptitude for detail work.
  • Must be able to relate to and work with ill, disabled, elderly, emotionally upset, and at times hostile people within the facility.

Responsibilities

  • Upholds the Cantata Promise by treating all individuals with respect, integrity, and compassion.
  • Assists the Life Enrichment Director with daily operations, encourages participation in wellness programs, and ensures building security.
  • Handles reception duties, greets visitors, and directs them as needed. Communicates with residents and visitors, maintaining respect and fairness.
  • Observes and reports changes in residents' conditions, completes administrative tasks, and handles data entry as instructed by the Nurse Manager or Campus Director.
  • Schedules appointments, contacts residents or responsible parties, and works with Life Enrichment to manage activity calendars.
  • Assists with transporting residents, photocopies/faxes documents, and ensures files are up-to-date and accessible.
  • Monitors clerical supplies, delivers messages promptly, and distributes mail.
  • Maintains a positive atmosphere in the department, adapts to changing situations, and follows work assignments.
  • Attends required training and adheres to Cantata’s policies and procedures.
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