Concierge Lounge Attendant

Pyramid Global Hospitality•Fort Lauderdale, FL

1d•Onsite

About The Position

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. About our property: At the Fort Lauderdale Marriott North we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a hotel that people want to come to, not through. Find out today what a career with Pyramid Hotel Group at the Fort Lauderdale Marriott North can mean for you! Our Marriott Fort Lauderdale North boasts 315 guest rooms, 11,774 square feet of meeting space, and a restaurant. What you will have an opportunity to do: As the Concierge Lounge Attendant, you are the heart of the lounge experience. You will play an important role in the food and beverage side of the lounge, ensuring that everything presented to guests meets our quality and presentation standards, that the space is always clean, well-organized, and inviting, and that every detail reflects the level of care our guests expect from a world-class property.

Requirements

A genuinely engaging personality and a real passion for creating memorable, personalized experiences for guests
Strong interpersonal skills and a natural ability to build authentic connections with people from diverse backgrounds and cultures
Excellent problem-solving skills and a proactive mindset
A polished, professional appearance and demeanor that reflects the standards of the Marriott brand
Flexibility to work varying evening shifts based on the needs of the hotel, including weekends and holidays
A self-motivated work ethic; you do not wait to be told what needs to happen, you see it and you take care of it
Previous experience in a food and beverage roll similarly guest-facing hospitality role is strongly preferred
Excellent verbal and written communication skills
Ability to stand and remain active on your feet throughout the shift
Flexible availability including evenings, weekends, and holidays as required by the schedule
High school diploma or equivalent required

Nice To Haves

some college or hospitality coursework is a plus
Knowledge of food and beverage standards and presentation is a plus given the club lounge component of this role

Responsibilities

Greeting and welcoming every guest who enters the Lounge with a warm, sincere, and professional demeanor that immediately makes them feel at home
Ensuring the food and beverage offerings in the lounge are consistently high quality, beautifully presented, and maintained according to brand and company standards
Complying at all times with Pyramid Global Hospitality standards, policies, and regulations
Being familiar with all emergency procedures and assisting as required in any emergency situation
Maintaining the highest standards of personal appearance and grooming in accordance with brand standards