Lounge Attendant

Guest Services, Inc.•Hertford, NC

1d•$18 - $25•Hybrid

About The Position

The Lounge Attendant is a hybrid role requiring the incumbent to support bar tending, inventory control, ordering, administrative and financial tracking tasks, processing purchase orders, and assisting in hot and cold food preparation for guests and base personnel. The Lounge Attendant must be able to follow instructions in cooking and delivering well-prepared appetizers and meals. They must move quickly yet safely around the lounge and kitchen.

Requirements

Applicants must be U.S. Citizens
Must be twenty-one (21) years of age or older
High School Diploma, a Certificate of High School Equivalency, or a combined minimum of five (5) years of relevant work experience and education
Employment is contingent on the ability to obtain and maintain a U.S. Government Top-Secret Security Clearance
Candidates must be free from using any illegal drugs as defined by the Federal Government for a period of at least one year in order to be considered for a Security Clearance
Proficient in arithmetic, including fractions, decimals, and percentages
Must be capable using a variety of software platforms, including but not limited to Microsoft Office
Must obtain and maintain a ServSafe Food Handler Certification and TIPS/ServSafe Alcohol Certification
Display strong sanitation habits and familiarity with HAACP standards
Strong customer service abilities; actively looks for ways to assist customers and coworkers
Display ability to interact and communicate well with the client
Display ability and initiative to identify and solve problems
Display the ability to keep knowledgeable of trends and innovation within the food and beverage service and culinary industry and apply when suitable or applicable
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Display ability to write routine reports and correspondence
Display ability to read and write work-related documents in English
Possess speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English
Constantly communicates and receives verbal communication with other employees
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
Ability to deal with problems involving several concrete variables in standardized situations
Valid Driver’s License
Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit
Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment
Lifting, carrying, and pushing up to 25 lbs. regularly, 30-35 lbs. frequently, and up to 50 lbs. occasionally
Ability to stand for the entire work day, and use stairs and step ladders
Withstanding temperature extremes in freezer, refrigerator walk-in and grill areas
Physical presence at the job site is essential to perform job duties
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus

Responsibilities

Accurately and promptly fill beverage, food, and merchandise orders in a friendly and professional manner
Pour, mix, and serve drinks following standardized recipes
Maintain the liquor, beer, wine, garnishes, glassware, equipment, and other inventory
Process payments from customers using the touchscreen point-of-sale system and credit card system
Check identification of customers as required for guests who order alcohol
Set up and recover remote bar service as requested
Conduct routine cleaning of the lounge and kitchen, furnishings, and equipment
Communicate effectively with guests and co-workers verbally and in writing, including vendors and corporate support administrators
Produces daily, monthly, and annual reports related to food and beverage transactions with customers and vendors, and submits reports as required on a daily, weekly, monthly, quarterly, and annual basis, or as otherwise requested
Assists with the updates to the product buttons programming, including price changes and the additional and removal of product buttons
Uses Microsoft Office, Workday, and Aloha computer system or other provided software platforms
Works in conjunction with the Production Chef to make requisitions for supplies
Demonstrates safety practices with equipment and use personal protective equipment as assigned
Ensures all products are kept and served at proper temperature
Follows SOP and BOH regulations for safe food handling practices
Rotates and monitors stock and notifies food and beverage leadership when items are needed
Coordinates with the food and beverage leadership for appetizer prep for the following shift
Keeps a sanitized and orderly environment in the office, lounge, and kitchen at all times
Sets up work stations with products and equipment
Cross trains to serve as a backup Cashier and Financial Coordinator
Maintains the ability to work a flexible schedule
Supports other duties as assigned based on operational requirements