Concessions Supervisor | Part-Time | Hub City Spartanburgers (Fifth Third Park)

Oak View Group•Spartanburg, SC

About The Position

The Concessions Supervisor oversees food and beverage service at concession stands, bars, and portable locations. The role supports the Concessions Manager and OVG leadership with training, inventory, and special events, and requires excellent attendance and availability to work scheduled events according to business needs. The position pays $20.00–$22.00 per hour and is part-time. Benefits for part-time roles include a 401(k) Savings Plan and 401(k) matching. The position will remain open until February 5, 2027. The supervisor prepares concession locations for events, oversees staff and volunteers, supports efficient and profitable operations, and ensures company procedures and service standards are followed. Duties also include serving guests, handling point-of-sale transactions, supervising alcohol service, maintaining clean and safe work areas, and supporting premium services and other event needs. The role is based at Fifth Third Park for the Hub City Spartanburgers.

Requirements

2–3 years of experience in a supervisory capacity in a food and beverage environment.
Ability to supervise the work of others.
Ability to communicate clearly, professionally, and respectfully with employees, coworkers, volunteers, management, and guests.
Ability to work effectively in a team-oriented, fast-paced, event-driven environment.
Valid food handling certificate or alcohol service permit if required by state or federal regulations.
Ability to handle cash accurately and responsibly.
Ability to calculate basic math functions, including addition, subtraction, multiplication, division, and percentages, for point-of-sale transactions, cash reconciliation, and product inventory.

Responsibilities

Ensure concession locations are properly set up before doors open, including checking opening inventory, assigning duties, verifying sanitation and operational readiness, and confirming food production levels meet projected attendance.
Ensure stand leaders follow proper procedures for distributing and handling cash.
Oversee concession operations to support smooth, efficient, and profitable events.
Train new and current employees on property procedures and best practices.
Cover or back up open positions to keep locations operational and meet company standards for service speed and guest satisfaction.
Assist with Premium Services operations and event needs as directed.
Maintain a safe work environment free from harassment or discrimination; promptly address and report safety concerns, hazards, accidents, and incidents to management.
Maintain working knowledge of concession locations, equipment, evacuation procedures, adjacent employee and guest areas, and facility access.
Communicate workplace expectations to event staff and volunteers, and provide ongoing assistance, training, and mentoring.
Promote a positive, enthusiastic, and cooperative workplace by working alongside staff and volunteers, reinforcing procedures, leading by example, and providing constructive feedback.
Supervise beverage service, including alcoholic beverages, and check guests’ identification to verify minimum age requirements for alcohol purchases.
Record guest orders and relay them to the kitchen through the point-of-sale system; respond to guest requests and determine when meals are complete.
Calculate meal costs, present checks, accept payment, and provide change as needed.
Recommend dishes and explain menu items, ingredients, or preparation methods.
Maintain sanitation, health, and safety standards in work areas.
Demonstrate excellent attendance.
Ensure location equipment is clean and operational before events begin.
Recognize visibly intoxicated guests and take action to stop alcohol service to them.
Enforce company policies and procedures.
Assist management with training, inventory, and special-event projects.
Perform other duties as assigned by managers and supervisors.