Concessions Operations Supervisor, Full Time - 59th Street
About The Position
The Concessions Operations Supervisor leads a team responsible for meeting company standards for merchandise inbound and outbound operations and completing daily fulfillment. The supervisor drives merchandise security standards, receiving practices, merchandise best practices, and store productivity compliance. The role sets high standards and motivates the team to meet objectives that enhance the customer experience. The supervisor cross-trains associates to pick and fill orders for store products and ensures completion of Store to Door returns and Customer Service Queues. The role also supports excellence in presentation, replenishment, and markdown execution, and may participate in other support functions or assist in-store customers as needed.
Requirements
- High school diploma or equivalent required.
- 1–2 years of related experience.
- Strong interpersonal skills and a proven ability to communicate and share information with diverse groups of customers and peers.
- Resourceful and able to adapt quickly to changing priorities.
- Resourceful self-starter who works well independently and as part of a team.
- Ability to work a flexible schedule with retail hours, including days, evenings, weekends, and/or holidays.
Responsibilities
- Lead a team responsible for inbound and outbound merchandise operations and daily fulfillment.
- Drive merchandise security standards, receiving practices, merchandise best practices, and store productivity compliance.
- Set high standards and motivate the team to meet objectives that enhance the customer experience.
- Cross-train associates to pick and fill orders for all store products.
- Ensure completion of Returns for Store to Door and Customer Service Queues.
- Embrace and be proficient with technology.
- Ensure excellence in presentation, replenishment, and markdown execution.
- Participate in other support functions and/or assist in-store customers as needed.
Benefits
- Day-1 medical, dental, and vision benefits for eligible colleagues.
- Competitive pay.
- Paid time off.
- Flexible holiday time off and flexible scheduling.
- Instant access to earned wages with PayActiv.
- Enhanced benefits, including pet, home, and auto insurance.
- 401(k) plan options.
- Bonus earning opportunities.
- Growth potential opportunities.
- Employee discount at Bloomingdale’s and Macy’s stores.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
