Concessions Manager

Compass Group•Notre Dame, IN

9d•Onsite

About The Position

This role is located at the University of Notre Dame - Home of the Fighting Irish. Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self. About Levy The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games. Job Summary Lead the game-day experience by delivering exceptional food and beverage operations for every guest. As a Concessions Manager, you will oversee concession operations, manage team members, maintain operational standards, and ensure efficient service delivery throughout all events. You will drive operational excellence while supporting Levy's commitment to hospitality, safety, and guest satisfaction.

Requirements

3+ years of food and beverage, concessions, hospitality, or venue operations experience
Experience managing high-volume event operations
Knowledge of inventory control, labor management, and food safety practices
Proficiency with point-of-sale systems and Microsoft Office applications
Valid alcohol service certification as required by local regulations
Experience managing budgets, financial reporting, and operational metrics

Nice To Haves

Bachelor's degree in Hospitality Management, Business Administration, or related field preferred
ServSafe Food Manager Certification preferred

Responsibilities

Manage daily concessions operations before, during, and after events
Supervise concession supervisors and frontline team members
Monitor staffing levels and labor productivity
Ensure compliance with food safety, sanitation, and responsible alcohol service standards
Maintain inventory controls and product accountability
Analyze sales performance and operational metrics
Resolve guest concerns and service issues promptly
Coordinate concession stand setup and breakdown activities
Partner with culinary, warehouse, and operations teams to ensure operational readiness
Support hiring, training, coaching, and performance management initiatives
Maintain compliance with Levy standards, policies, and procedures
Identify opportunities to improve operational efficiency and guest satisfaction