Assistant Manager, Concessions

Legends Global•Los Angeles, CA

21h•Onsite

About The Position

Born from performance and inspired by icons, Legends has created a legacy of success, delivery and results with the icons of global sports, entertainment and business. Our passion for delivering remarkable experiences, at every occasion, has enabled us to redefine the role of a service provider and set a new expectation within the industry. Legends mission is to supply our partners a best-in-class turnkey solution for their live entertainment venues through innovation and excellence. We are a different kind of company, doing things a different way, bringing new ideas and approaches to delight the fan, built on a strong partnership with our clients. As a service partner, Legends is responsible for the vast majority of guest interactions - The Moments of Truth – when lifelong memories are created and experiences are defined. For that reason, we believe in the honor of service, where no request is unreasonable and going the extra mile isn’t the exception, it’s the expectation.

Requirements

Bachelor's degree with a minimum of 3-5 years’ experience in the foodservice industry, preferably in concessions environment for a sports or entertainment venue.
Must be detail-oriented and extremely organized with the ability to multi-task.
Must have the ability to interact with all levels of management.
Must have excellent written and verbal communication skills and the ability to multi-task and prioritize in a deadline-oriented environment.
Must be detail-oriented and extremely organized with the ability to learn new programs and procedures quickly.
Customer service oriented with the ability to interact with all levels of management.
Must be proficient on Microsoft Word, Excel, and PowerPoint.
Must be flexible to work extend hours due to business requirements including late nights, weekends and holidays.
Must be able to work in a team environment.

Nice To Haves

Knowledge of accounting policy and procedures and POS Systems is preferred

Responsibilities

Assist Concessions Manager with weekly department scheduling, monitoring of department labor costs, budgets and forecasts.
Provide efficient service and quality products by maintaining positive customer and client relations through effective communication and prudent financial practices.
Accountable for establishing and maintaining proper safety and sanitation procedures as well as ensuring proper repair and maintenance of food service equipment.
Determine and control staffing levels for all events in accordance with union contract in an effort to maximize net returns to the client while maintaining satisfactory Guest Service levels.
Make operational recommendations and establish prices for products and services within approved budget.
Assist with establishing yearly food and beverage sales and profit goals, work on financial goals, cost of goods and profit plans.
Oversee hiring, promoting and termination of nonunion Concessions Supervisors.
Provide instruction on company policies and procedures to supervisors and ensure proper follow-through.
Ensure unit compliance with federal, state, local, and Legends regulations regarding sale of alcohol, OSHA, payroll, employment and EEO guidelines.
Coordinate mid-year and annual concession business plan.
Perform other related duties, tasks and responsibilities as required.