CONCESSIONS F&B SUPERVISOR - Loew's Jersey Theatre

Compass Group•Jersey City, NJ

1d•Onsite

About The Position

A Concessions Supervisor oversees the daily operation of concession stands during events, ensuring employees provide efficient service while maintaining food quality, cleanliness, safety, and customer satisfaction. Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Certain positions may require Florida Level 2 background screening.

Requirements

Supervise concession employees, including cashiers, cooks, bartenders, porters, and utility staff.
Assign work duties and positions before and during events.
Monitor customer service and ensure guests receive friendly, accurate, and timely service.
Oversee food and beverage preparation and service to maintain quality and proper portions.
Ensure concession stands are properly stocked with food, beverages, supplies, and equipment.
Monitor inventory and product usage and report shortages or waste.
Ensure cash-handling and register procedures are followed correctly.
Maintain cleanliness and sanitation standards throughout the concession area.
Enforce food-safety and workplace-safety procedures.
Train and coach employees on concession procedures, customer service, safety, and cleanliness.
Handle customer concerns and resolve operational issues professionally.
Monitor employee performance and attendance and communicate concerns to management.
Coordinate with warehouse, kitchen, event, and management teams to keep operations running smoothly.
Assist with opening and closing procedures, including setup, cleanup, inventory, and securing the stand.
Respond quickly to high-volume periods and changing event needs.
Complete required reports and communicate event results or issues to management.
Performs other duties as assigned.

Responsibilities

Supervise concession employees, including cashiers, cooks, bartenders, porters, and utility staff.
Assign work duties and positions before and during events.
Monitor customer service and ensure guests receive friendly, accurate, and timely service.
Oversee food and beverage preparation and service to maintain quality and proper portions.
Ensure concession stands are properly stocked with food, beverages, supplies, and equipment.
Monitor inventory and product usage and report shortages or waste.
Ensure cash-handling and register procedures are followed correctly.
Maintain cleanliness and sanitation standards throughout the concession area.
Enforce food-safety and workplace-safety procedures.
Train and coach employees on concession procedures, customer service, safety, and cleanliness.
Handle customer concerns and resolve operational issues professionally.
Monitor employee performance and attendance and communicate concerns to management.
Coordinate with warehouse, kitchen, event, and management teams to keep operations running smoothly.
Assist with opening and closing procedures, including setup, cleanup, inventory, and securing the stand.
Respond quickly to high-volume periods and changing event needs.
Complete required reports and communicate event results or issues to management.
Performs other duties as assigned.