CONCESSION CASHIER | NEW OUTLETS OPENING SOON — JOIN OUR TEAM!

Muckleshoot Casino Resort • Auburn, WA

9h • $18 • Onsite

About The Position

This role involves providing excellent guest service and professionalism while preparing and serving food and beverage items in a concession setting. The Concession Cashier will be responsible for maintaining cleanliness, handling cash transactions accurately, and ensuring guest satisfaction.

Requirements

• Ability to obtain a Class B gaming license.
• Must maintain a valid WA State Health Card/Food Handlers Permit.
• Must maintain a Class 12 and/or Class 13 permit required

Nice To Haves

• 1 (one) year counter serving experience preferred.
• Cash handling experience preferred.
• Knowledge of all beverages, and the ability to make flavored and other specialty drinks with consistency.
• Knowledge of health & safety standards, and safety regulations as required
• Ability to demonstrate a well-groomed presence and always maintain a professional appearance and attitude.
• Ability to follow specific instructions. Read, write, and speak English fluently.
• Ability to learn and use technical equipment (espresso machine).
• Ability to handle stress under pressure.
• Ability to provide quality guest service.
• Ability to accurately exchange money with guests.
• Ability to reconcile all cash and money at the end of the day.
• Ability and willingness to maintain a clean, healthy, and safe working environment.
• Ability to work independently, with minimal supervision.

Responsibilities

• Exemplifies Muckleshoot Casino Resort’s values and sets a great example by always demonstrating excellent guest service and professionalism.
• Practice, support and promote the vision, mission, and values of the Muckleshoot Casino Resort.
• Accurately responds and attends to guest requests including preparing food and beverage items, wrapping food products, and planning them in display cases.
• Prepare and maintain concession counter cleanliness, before, during and after guests are served.
• Assist guests with selection of food and beverage items (i.e., explaining daily specials or answering preparation questions).
• Follow standards for display cases; maintains, cleans, and restocks as needed.
• Ensure guest satisfaction by delivery of food in an efficient and friendly manner, as deemed by outlet, may call out guest for counter pick up, or deliver to table.
• Follow cash handling and cash register procedures.
• Reconciliation of daily “end of shift” financial transactions.
• Perform assigned daily and weekly cleaning tasks.
• Inform management of guest requests, inventory shortages, replenishment needs and food spoilage.
• Follow health, safety, and sanitation guidelines for all products.
• Provide excellent guest service to ensure a positive guest experience.
• Create, maintain, and facilitate a positive work environment; promotes positive team member relations and reports issues to the appropriate personnel.
• Other duties as assigned.

Benefits

• Part-time and full-time positions available.
• Competitive salary of $$18.20/hr. with discretionary performance bonuses 2x a year!
• Fully paid medical, prescription drug, dental, and vision coverage for you and competitive premiums for your dependents (full-time employees).
• Complimentary meals and covered team member parking.
• Employer-paid life insurance, long-term disability, and accidental death and dismemberment coverage.
• Flexible Spending Account options for health care expenses (full-time employees).
• Company-paid gaming licenses (Class A & Class B)
• Variety of additional voluntary benefits and retirement plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed