NOR Library Lab - Computer Training Center Associate (Salary)

PIONEER LIBRARY SYSTEM • Norman, OK

1d • $46,100 - $0 • Onsite

About The Position

Provides high level customer service to Pioneer Library System customers including technology and computer help, maker assistance, programming, and outreach; performs other duties as assigned. This is a full-time position working 40 hours per week. Must be available to work a flexible schedule which will include evenings and weekends, in addition up to two weeks of “Mandatory New Hire Orientation & Training” located at the Administrative Offices in Norman.

Requirements

• Bachelor’s degree
• Three years relevant experience
• Equivalent combination of technical training, experience and/or education may be considered
• Valid driver’s license
• Understands and performs basic functions and tasks of common software programs and email applications
• Uses and helps others use basic computer hardware
• Knowledge of electronic resources, including maker technologies and mobile devices
• Thorough knowledge in the operation of computers and office machines and standard office software products, as well as cellular phones, tablets, e-readers, and other technological devices
• Proficiency in varied software including Microsoft Word, Microsoft Excel, Outlook and internet browsing
• Thorough knowledge of library policies and procedures
• Thorough knowledge of library circulation practices and procedures
• Strong skills in working with public and providing excellent customer service
• Strong skills in written and spoken business communications
• Lift up to 25 lbs
• Retrieve and replace items from floor level to at least 5 1/2 feet in height
• Work a flexible schedule which includes evenings and weekends based on fluctuating branch/department demands

Responsibilities

• Provides high level customer service to Pioneer Library System customers including technology and computer help, maker assistance, programming, and outreach
• Performs other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level