Library Associate I

City of Irvine•Irvine, CA

2d•Onsite

About The Position

The City of Irvine seeks collaborative and innovative individuals to take a key customer service role in the development of Irvine’s new, locally operated, and world-class public library system. The Part-time Library Associate I, under direct supervision, performs a variety of library clerical, technical, and customer service tasks. This position will require evening, morning, and weekend shifts.

Requirements

High school diploma or equivalent with some clerical and/or customer service experience, or any combination of education and experience that provides equivalent knowledge, skills, and abilities
Possession of, or ability to obtain, a valid California driver's license
Ability to possess or obtain a First Aid and CPR certification within three months of employment

Nice To Haves

Ability to provide excellent customer service by meeting the public with courtesy and sensitivity
Ability to apply City Library policies and procedures
Ability to communicate clearly and concisely, orally and in writing, to a diverse audience
Ability to understand library-specific clerical tasks

Responsibilities

Assist library customers in the use of library services and technology
Perform lending services functions, such as checking in/out materials, and registering new patron accounts
Handle money for fees or other purposes
Assist with interpreting library policies and procedures for customers
Maintain confidentiality of customer records
Respond to customers regarding general and routine directional inquiries and refer customers to appropriate resources and staff
Assist with collection maintenance as directed
As directed, assist with the supervision of facility rentals and enforce rules applicable to that reservation