Computer Technician (Onboarding & Hardware Support)

CG Infinity • Sugar Land, TX

20h • Onsite

About The Position

CG Infinity is seeking a motivated and detail-oriented entry-level Computer Technician to join our team in Sugar Land, TX. The ideal candidate will have a strong interest in computer hardware, troubleshooting, and customer service. This position offers hands-on experience with desktops, laptops, peripherals, and network support in a dynamic business setting.

Requirements

• Associate degree in Information Technology, Computer Science, or related field (or equivalent work experience)
• Basic knowledge of PC hardware components, operating systems, and common applications
• Familiarity with Windows operating systems and Microsoft 365 environment
• Strong problem-solving, organizational, and communication skills
• Ability to work both independently and as part of a team
• Eagerness to learn and grow in a fast-paced IT environment

Nice To Haves

• CompTIA A+, Network+, or similar certification
• Experience with Active Directory, imaging tools, or remote support platforms

Responsibilities

• Provide technical support for desktop and laptop systems, including installation, configuration, imaging, and maintenance
• Diagnose and repair hardware and software issues for Windows-based systems
• Assist in setting up and maintaining office network equipment, printers, monitors, and other peripherals
• Respond to and resolve help desk tickets efficiently while maintaining accurate documentation
• Support user account management, password resets, and basic network troubleshooting
• Collaborate with senior IT staff to deploy hardware upgrades and support IT infrastructure projects
• Ensure adherence to company IT security policies and procedures

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 1-10 employees