Network Computer Support Technician

General Dynamics Information TechnologyMcChord AFB, WA
Onsite

About The Position

We are GDIT. We stay at the forefront of innovation to solve complex technical challenges. GDIT is your place. Make it your own by discovering new ways to securely and expertly apply the latest technology. GDIT is looking for Network Computer Support Technician at McChord Air Force Base in Tacoma, Washington area, who holds an active Secret Clearance.

Requirements

  • Must have an active Secret Level security clearance
  • Must hold CompTIA IAT 8570 Level II (i.e.: Security+ CE) certification or higher OR 8140 equivalent
  • Must have AA/AS and 1-3 years’ experience; or equivalent years in lieu of degree
  • Must be onsite to McChord AFB in Tacoma, Washington
  • Active Directory (AD)
  • Computer Support
  • Linux
  • Networks
  • 3 + years of related experience
  • US Citizenship Required: Yes

Nice To Haves

  • Working knowledge of Cisco system support/maintenance, VMware ESXi system support/maintenance, Active Directory, Windows Server 2019, HBSS, ACAS, SQL, SolarWinds, and Splunk preferred.

Responsibilities

  • Support Technician maintenance includes (but is not limited to): The Tier 1 maintenance of the on-site ADCS systems and subsystems, performing preventive and corrective maintenance and monitoring the on-site and remote locations.
  • Terminate ADCS circuits activated at the node point-of-presence (POP).
  • Report failures to the on-site government contract representative no later than the start of the next duty day
  • Coordinate system downtime requirements with CAOC/ADS “Comm Focal Point (CFP)”
  • Monitoring the on-site and remote locations
  • Perform additions, changes, and relocations of ADCS equipment
  • Performs a range of technical tasks and provides site support.
  • Modifies, moves, and installs a range of new equipment.
  • Troubleshoots a range of hardware and software problems and interconnectivity issues.
  • Operations and maintenance of communications/computer systems and networks.
  • Installs communications/computer systems in accordance with the respective installation spec.
  • Troubleshooting and support of communications systems/networks.
  • End-user support and training on communications systems/networks.
  • Administer network/cyber security policies and procedures.
  • Maintains current knowledge of relevant technology as assigned.
  • Participates in special projects as required.
  • Focused on identifying customer needs and maintaining customer satisfaction.
  • Perform assigned additional duties (Vehicle Monitor, Local Records Maintenance, Site Safety representative, etc.) if/when selected.

Benefits

  • variety of medical plan options, some with Health Savings Accounts
  • dental plan options
  • a vision plan
  • a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match
  • full flex work weeks where possible
  • a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave
  • 15 days of paid leave per calendar year to be used for vacations, personal business, and illness
  • an additional 10 paid holidays per year
  • Paid leave and paid holidays are prorated based on the employee’s date of hire
  • The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees
  • short and long-term disability benefits
  • life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available
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