COMPUTER SUPPORT TECH (MN) - 2ND SHIFT

Keytronic•Oakdale, MN

43d•$54,453 - $70,000•Onsite

About The Position

Keytronic Oakdale, MN facility is seeking a Computer Support Technician - 2nd Shift who will install, modify, and make minor repairs to microcomputer hardware and software systems and provides technical assistance and training to system users. KeyTronic is a team-based, supportive environment where everyone is able to feel encouraged and supported. We provide opportunities for growth through seminars, certifications, on-the-job training, and career advancement. Our team and employees are proud of our product diversity and team environment. We are an international company where you will do something different every day in our fast-paced work environment, but we are always finding ways to create something new and be innovative. We encourage you to apply for this position if you enjoy being challenged, working in a dynamic work setting, and being a part of a team that creates products that drive our world, while providing an innovative workplace with deep camaraderie, compelling product diversity, and resources to build your career.

Requirements

Associate’s degree in business, computer science, or some related computer oriented field, and two years of computer hardware and software support experience; or equivalent combination of education and experience.
Ability to read, analyze, and interpret general business and professional journals, and technical procedures.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from managers, supervisors, and employees.
Ability to apply mathematical concepts to routine tasks.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Ability to operate a computer and use word processing, spreadsheet, and database software.
Knowledge of network cards, jumpers, interrupt levels, board addresses; PC hardware; network software; and how they interrelate.
Knowledge of networks, protocols, network topology, and how packets are transferred.

Nice To Haves

Ability to read, write, and speak Spanish, Vietnamese, and/or Chinese.

Responsibilities

Purchase, setup, and installation of Personal Computers, notebooks, handheld devices, telephones and peripheral components.
Installs or assists in installation of hardware and peripheral components such as monitors, keyboards, printers, and disk drives on user's premises.
Loads specified software packages such as operating systems, applications and utility programs into computer.
Troubleshooting and diagnostics of basic network issues, computers and their associated peripherals.
Helpdesk support, providing IT services to corporate users.
Installs patches and upgrades as required
Help manage cell phone accounts, ordering, setup and troubleshooting cell phone issues.
Manages hardware and software controls and licenses
Provides telephone support to clients to include setup and troubleshooting of office phones.