Computer Support Specialists

US: Tryfacta•Albany, NY
•Onsite

About The Position

Tryfacta is seeking a Computer Support Specialist for a temporary contract assignment with the NYSDOH Office of Aging and Long-Term Care in Albany, New York. The role supports program functions through data analysis, database and data-pipeline work, general computer support, and training and support for Department of Health staff, providers, and consumers. The position is based at 875 Central Ave., Albany, NY 12206, and is scheduled Monday through Friday, 8:00 a.m. to 5:00 p.m., for a duration of 24 months. Free parking is provided. Candidates should be dependable, detail-oriented, and motivated, and able to work in a fast-paced, high-volume office environment. The successful candidate must be able to multitask, adapt as priorities and deadlines change, learn processes quickly, and communicate effectively with internal and external consumers. The assignment's award process evaluates technical qualifications and cost, weighted 70% and 30%, respectively.

Requirements

  • High school diploma or equivalent.
  • At least two years of experience working in a professional IT-based setting.
  • Excellent working knowledge of Microsoft Office, specifically Excel, SharePoint, and Access.
  • Ability to enter data into and extract data from electronic databases.
  • Ability to work independently and as part of a team with different personalities.
  • Ability to handle multiple, shifting priorities.
  • Good interpersonal skills and ability to communicate effectively with internal and external entities.
  • Dependable, detail-oriented, and highly motivated, with the ability to work in a fast-paced, high-volume office environment.
  • Knowledge of complex databases and ability to learn new processes quickly and efficiently.

Nice To Haves

  • Certification in Microsoft Office products.
  • Experience creating and maintaining databases and mapping existing databases.
  • Experience with SQL, Python, R, or Tableau.

Responsibilities

  • Analyze data.
  • Create and maintain data dictionaries.
  • Run and maintain data pipeline processes.
  • Map existing databases and perform routine database maintenance as directed.
  • Provide general computer support.
  • Train and support Department of Health staff, providers, and consumers.
  • Handle multiple assignments as deadlines and priorities change.

Benefits

  • Free parking provided.
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