Computer Support Specialists

New Wave People • Albany, NY

1d

About The Position

Computer Support Specialists assist with program functions, including data analysis, creating and maintaining data dictionaries, running and maintaining data pipeline processes, mapping existing databases, performing routine database maintenance as specifically directed, providing general computer support, and training and supporting Department of Health staff, providers, and consumers. Candidates should be dependable, detail-oriented, and highly motivated, and able to work in a fast-paced, high-volume office environment. The role requires multitasking and shifting between assignments as deadlines and priorities change. Knowledge of complex databases and the ability to learn new processes quickly and efficiently are important. The successful candidate will communicate effectively with internal and external consumers. Salary is commensurate with scope of work and job experience. Proper footwear is required to perform tasks safely. Other reasonably related duties may be required.

Requirements

• High school diploma or equivalent.
• At least two years of experience working in a professional IT-based setting.
• Excellent working knowledge of Microsoft Office, specifically Excel, SharePoint, and Access.
• Ability to enter data into and extract data from electronic databases.
• Ability to work independently and as part of a team with different personalities.
• Ability to handle multiple, shifting priorities.
• Good interpersonal skills and ability to communicate effectively with internal and external entities.
• Dependable, detail-oriented, and highly motivated.
• Knowledge of complex databases and ability to learn new processes quickly and efficiently.
• Proper footwear to perform tasks safely.

Nice To Haves

• Certification in Microsoft Office products.
• Experience creating and maintaining databases and mapping existing databases.
• Experience with SQL, Python, R, or Tableau.

Responsibilities

• Analyze data.
• Create and maintain data dictionaries.
• Run and maintain data pipeline processes.
• Map existing databases and perform routine database maintenance as specifically directed.
• Provide general computer support.
• Train and support Department of Health staff, providers, and consumers.
• Manage multiple assignments and shifting priorities as deadlines and priorities change.
• Perform other reasonably related duties as required.

Benefits

• Free parking.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED