Computer Operations Specialist- Remote (2nd Shift)

Emprise Bank•Wichita, KS

4d•Remote

About The Position

At Emprise Bank, everything we do is focused on empowering people to thrive. We proudly work to provide an extraordinary customer experience to help our customers achieve their goals. We are currently seeking a Computer Operations Specialist to join our team in Wichita, KS. This role is an integral part of our technology team and will be responsible for ensuring that our computer systems are effective and efficient at all times.

Requirements

College Degree or level of education that, together with industry experience, enables the applicant to meet the job requirements
2-3 years experience with basic office products, mainframe systems, network methodology, operating systems, applications, current hardware, best practice protocols and standards required
Familiarity with programming languages Python, Java or SQL
Exemplary customer service experience
Critical and analytical thinking skills
Confident and articulate written and verbal communications skills
Initiative and strong work ethic
Technical problem resolution skills
Strong attention to detail
The ability to treat highly confidential information with utmost urgency
An understanding of and commitment to our values
Attitude and aptitude to engage in continuous development

Nice To Haves

Shift differential pay for bilingual candidates

Responsibilities

Identify and correct file and system errors
Develop and maintain jobs within automated file-movement software
Perform data processing operations according to a business production schedule
Perform backup procedures to reduce the risk of data loss
Collaborate with Programmers, Systems and Business Analysts to coordinate testing environments and resolve system problems
Maintain and manage processing logs and run procedure manuals
Troubleshoot problems for users
Notify Programmers, Systems and Business Analysts personnel of system malfunctions
Monitor jobs controlled by an automated scheduling system to include building and editing jobs from the scheduler
Monitor and/or perform the running of system and application updates and notify appropriate personnel of exceptions (ex: batch processing errors)
Manually submit batch processing jobs
Run application performance management scans
Process phone requests
Provide support during business continuity exercises
Responsible for all system and network availability
Other duties as assigned within the scope and responsibility of the job