Operations Specialist 1 (2nd Shift)

Pfizer • Kalamazoo, MI

1d • Onsite

About The Position

Our breakthroughs would not make it to the hands of patients without our pharmaceutical manufacturing team. We rely on a team of dedicated and agile members who understand the importance and impact of their role in Pfizer’s mission. You will help to ensure that patients and physicians have the medicines they need when they need them. The significance of your role cannot be overstated, as it directly influences the availability of essential medications. Your dedication and agility are crucial in maintaining the high standards of our manufacturing processes. By continuously striving for excellence, you contribute to the overall mission of delivering lifesaving treatments to those in need. Your commitment to improving outcomes ensures that our breakthroughs reach the patients who depend on them. You will play a critical role in ensuring safe, compliant, and efficient pharmaceutical manufacturing by serving as a technical expert, trainer, and operational leader within your assigned area. Through strong ownership, collaboration, and continuous improvement, you will help maintain audit-ready operations, support production execution, and ensure colleagues are trained and equipped to meet Pfizer’s quality and safety standards.

Requirements

• High School Diploma or GED
• 4+ years of experience
• Proficiency in Good Manufacturing Practices (GMP) and related systems
• Ability to troubleshoot and resolve technical issues
• Strong organizational skills and attention to detail
• Capability to work independently and as part of a team
• Ability to adapt to changing priorities and manage multiple tasks
• Ability to communicate effectively across departments and follow written and verbal instructions
• Permanent work authorization in the United States

Nice To Haves

• Experience in pharmaceutical manufacturing or a related field
• Knowledge of regulatory requirements and quality standards (cGMP)
• Experience with Lean Manufacturing principles
• Familiarity with Pfizer's Learning Solution and Quality Tracking System
• Ability to train and mentor less-experienced colleagues
• Familiarity and basic understanding of common AI tools and a curiosity for learning how they can be used to enhance productivity

Responsibilities

• Take accountability for individual contributions while supporting team and departmental goals in a fast-paced manufacturing environment
• Serve as a subject matter expert (SME) for operations, equipment, training systems, and standard work within your assigned unit(s)
• Complete assigned work using established procedures while identifying process improvements and resolving nonroutine issues
• Generate and manage work orders, monitor task completion, and ensure compliance with safety, environmental, and cGMP standards
• Lead and support training activities, including onboarding, technical training, SOP/OJT development, and curriculum management
• Share knowledge across work groups and provide mentoring and guidance to lessexperienced colleagues
• Support investigations, root cause analysis, CAPAs, and continuous improvement initiatives (IMEx, M1, 5S, CI)
• Maintain accurate documentation, training records, and reports to support audit readiness and operational excellence
• Act as a liaison between Operations, Maintenance, Engineering, Quality, and other support functions
• Serve as a backup operator or assume other shopfloor roles as needed to support business continuity
• Demonstrate Pfizer Values and Leader Behaviors in daily work, decisionmaking, and collaboration

Benefits

• 401(k) plan with Pfizer Matching Contributions
• Additional Pfizer Retirement Savings Contribution
• Paid vacation
• Holiday and personal days
• Paid caregiver/parental and medical leave
• Health benefits to include medical, prescription drug, dental and vision coverage
• Eligibility for overtime, weekend, holiday and other pay premiums
• Relocation assistance may be available

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED