Computer Learning Resource Center Specialist (Miller)

Jersey City Free Public Library • Jersey City, NJ

3d • Onsite

About The Position

Under general supervision, the Computer Learning Resource Center Specialist is responsible for the planning, coordination, and delivery of technology-based educational services at the Miller Branch Computer Learning Resource Center. The incumbent provides ongoing software and digital literacy training, manages technology resources, conducts data-driven outreach, and develops community partnerships that expand access to services and support revenue-generating programming. This position requires professional-level technical knowledge, instructional expertise, analytical skills, and strong community engagement capacity.

Requirements

• Six (6) years of professional experience in planning, monitoring, coordinating, implementing, modifying, and/or evaluating agency programs and services.
• Possession of a bachelor's degree from an accredited college or university; and two (2) years of the above-mentioned professional experience.
• Possession of a master's degree from an accredited college or university in a discipline appropriate to the position; and one (1) year of the above-mentioned professional experience.

Nice To Haves

• Knowledge of library administration and management techniques.
• Ability to manage and administer a library program.
• Ability to analyze, comprehend, and utilize approved public library standards, methods, techniques, budgeting systems, classification and pay plans.
• Knowledge of Jersey City’s population, geography, and/or local government.
• Facility in a non-English language spoken in Jersey City (such as Spanish, Hindi, Arabic, Tagalog, etc.).

Responsibilities

• Develop and deliver ongoing instructional programs in computer literacy, productivity software, cloud-based platforms, and emerging digital tools.
• Conduct individual and group training sessions for patrons, staff, and partner organizations.
• Maintain professional competency through continuous training in evolving software applications and technologies.
• Researches funding sources, develops and reviews grant applications, and writes proposals; negotiates and monitors contracts or grants.
• Coordinate daily operations of the Computer Learning Resource Center.
• Monitor and maintain computer hardware, software, and peripheral equipment.
• Ensure compliance with library technology policies and security standards.
• Provide technical assistance and basic troubleshooting support.
• Collect, analyze, and interpret data related to program attendance, community usage, and service outcomes.
• Prepare administrative, statistical, and evaluative reports.
• Conduct data-driven outreach in surrounding neighborhoods and service areas.
• Establish partnerships with educational institutions, workforce agencies, nonprofit organizations, and community groups.
• Promote use of the Computer Learning Resource Center as a training and professional development venue.
• Assist in developing collaborative programs and service models that generate revenue through agency and organizational partnerships.
• Support grant-funded and fee-based initiatives in coordination with administration.
• Monitor participation, outcomes, and financial performance of programs.
• Conducts surveys or other studies to help identify program needs.
• Provide technical guidance and training to branch staff.
• Participate in system-wide technology initiatives.
• Collaborate with librarians and administrators to integrate technology services into library programming.
• Prepares charts, tables and/or other graphic representations needed for the planning, operation and implementation of program activities.
• Maintain accurate records of trainings, equipment, partnerships, and expenditures.
• Attend required meetings, trainings and professional development sessions.
• Represent the Library in a professional manner in community and partner settings.
• Maintains essential records, reports and files.
• Perform other duties as assigned

Benefits

• Medical coverage 60 days from the first day of employment
• Prescription coverage is the first of the month following 60 days of employment at no cost to the employee and additional cost per each dependent added.
• Dental coverage is provided at no cost 60 days after the first day of employment.
• Vision coverage is provided at no cost and reimbursed at $250.00 per year.
• Life & AD&D insurance
• 403(b)
• participation in a pension plan (dependent on age at the time of hire date).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level