Resource Specialist Level I - Resource Center

Champlain Valley Physicians Hospital•Plattsburgh, NY
•Onsite

About The Position

The Resource Specialist Level I works in the Resource Center at Champlain Valley Physicians Hospital. Under the direction of the Manager of Patient Care Operations Center, this position assists with coordinating staff scheduling across the Patient Care Operations division in cooperation with Directors. The role prepares unit schedules and staffing reports and maintains a computerized patient classification system used as a basis for staffing recommendations and scheduling. This is a part-time bargaining-unit position with 24 standard hours per biweekly period and a night shift from 7:00 PM to 7:30 AM. Weekend work is scheduled as needed. Regular bargaining-unit employees who apply within seven days of the posting date receive priority consideration. Regular part-time employees must be able to advance to Level II within six months after orientation.

Requirements

  • High school graduation required.
  • Secretarial training or one year of office experience required; three years of office experience preferred.
  • Complete MS Word, Excel, and database experience requirements, evidenced by CVPH test requirements, certification, or transcript; alternatively, complete the CVPH Excel Course within two weeks of hire and pass the instructor assessment demonstrating Excel proficiency. Failure to pass results in loss of the position.
  • Prior scheduling experience required.
  • Positive written and oral interpersonal communication skills required.
  • Ability to complete assigned tasks with minimal direction required.
  • Ability to organize and manage complex scheduling needs required.
  • Regular part-time employees must be able to advance to Level II within six months after orientation.

Nice To Haves

  • Three years of office experience preferred.

Responsibilities

  • Assist in coordinating staff scheduling within the Patient Care Operations division, in cooperation with Directors.
  • Prepare unit schedules and staffing reports.
  • Maintain a computerized patient classification system that provides a basis for staffing recommendations and scheduling.
  • Attend to the special needs and/or behaviors appropriate to the ages of patients for whom care is being provided, as applicable.
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