Resource Specialist Level I - Resource Center

Champlain Valley Physicians Hospital•Plattsburgh, NY
•$24 - $35•Onsite

About The Position

Under the direction of the Manager of Patient Care Operations Center, the Resource Specialist Level I assists in coordinating staff scheduling within the Patient Care Operations division in cooperation with Directors. The role prepares unit schedules and staffing reports and maintains a computerized patient classification system that provides a basis for staffing recommendations and scheduling. This is a bargaining union position.

Requirements

  • High school graduation is required.
  • Secretarial training or one year of office experience is required.
  • Completion of MS Word, Excel, and database experience as evidenced by CVPH test requirements, certification, or transcript; alternatively, complete the CVPH Excel Course within two weeks of hire and pass the instructor's proficiency assessment. Failure to pass the requirement results in loss of position.
  • Prior scheduling experience is required.
  • Positive written and oral interpersonal communication skills are required.
  • Ability to complete assigned tasks with minimal direction is required.
  • Ability to organize and manage complex scheduling needs is required.
  • Regular full-time and regular part-time employees must be able to advance to Level II within six months post-orientation to the position.
  • As applicable, training or competency in attending to special needs and/or behaviors appropriate to the ages of patients receiving care.

Nice To Haves

  • Three years of office experience is preferred.

Responsibilities

  • Assist with overall coordination of staff scheduling within the Patient Care Operations division in cooperation with Directors.
  • Prepare unit schedules and staffing reports.
  • Maintain a computerized patient classification system used as a basis for staffing recommendations and scheduling.
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