Computer Lab Assistant
Tuscaloosa Public Library•Tuscaloosa, AL
•Onsite
About The Position
The Computer Lab Assistant provides library service by efficiently assisting patrons with lab computer software and internet searches, processing print jobs, collecting printing fees and processing them appropriately. The Computer Lab Assistant is responsible for notifying appropriate Information Technology personnel regarding lab hardware or system problems either verbally or in writing.
Requirements
- High school diploma or GED, with some post-secondary education preferred
- Experience working with Microsoft Office
- Accurate/Efficient work performance
- Good communication skills
- Reliability and Dependability
- Cooperation and Teamwork
- Committed to Safety
Nice To Haves
- some post-secondary education
Responsibilities
- Provide patrons and visitors with assistance and information related to library services, fees, and procedures
- Working with Microsoft Word and other Microsoft Office programs in a Windows 7 environment
- Work with patrons on internet websites as well as search techniques.
- Accurately count money and make change
- Perform daily backups of network servers
- Demonstrates strong oral and written communication skills
- Demonstrates strong customer service skills in interactions with patrons and coworkers
- Communicates professionally, courteously, and effectively
- Operates library equipment such as computers, copiers, bar code scanner, book carts, and postage processing equipment, vehicles, and telephone in an appropriate, respectful, efficient manner
- Works on special projects as assigned
Benefits
- Eligible for full benefits – required participation in the Alabama State Employees’ Retirement System
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
