Computer Hardware Ordering Analyst - Hourly

University of Arkansas Fayetteville • Fayetteville, AR

6d

About The Position

The Computer Hardware Ordering Analyst coordinates the procurement, tracking, and lifecycle management of computing hardware across the University of Arkansas. The role supports campus IT operations by processing hardware requisitions in Workday, managing vendor engagements, obtaining custom quotes for specialized equipment, and maintaining accurate order records in TeamDynamix. The analyst helps ensure timely delivery, compliance with institutional standards, and effective lifecycle management of university-owned computing assets.

The analyst reviews requests for alignment with approved hardware standards and funding requirements, coordinates approvals, and tracks requisitions through fulfillment. The role works with University Procurement officials and approved manufacturers and resellers to obtain competitive quotes, including for non-standard, research, and high-performance computing needs. It also supports hardware acquisition, deployment coordination, refresh cycles, and retirement planning; tracks procurement and asset data for reporting and budget planning; and helps identify opportunities for standardization and cost optimization.

Using TeamDynamix, the analyst creates and maintains order-related tickets and records, provides status updates, and responds to stakeholder inquiries. The role collaborates with IT support teams, departmental stakeholders, and finance and procurement offices, and guides campus customers on hardware standards, ordering procedures, and expected timelines. It helps ensure purchases meet University hardware standards and that non-standard computers work with existing infrastructure, working with leadership to document and approve non-standard requests. Other duties may be assigned by leadership. Regular, reliable, non-disruptive attendance and the ability to maintain collegial working relationships are essential.

Requirements

• Must be a student at the University of Arkansas.
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Ability to use discernment.
• Ability to work independently.
• Ability to follow verbal and written instructions.
• Ability to learn, understand, and use an Access database.
• Ability to learn, understand, and use a merchandise inventory system (MIS).
• Ability to use distributor and manufacturer websites to process orders and request returns.

Nice To Haves

• Upperclassman status.
• Accounting or business student.
• Familiarity with computing hardware, including desktops, laptops, peripherals, and specialized systems.
• Experience in a university or public-sector procurement environment.

Responsibilities

• Process and manage computing hardware requisitions in Workday, ensuring accuracy, completeness, and compliance with university procurement policies.
• Review submitted requests for alignment with approved hardware standards and funding requirements; coordinate approvals and track requisitions through fulfillment.
• Work with University Procurement officials to ensure ordering procedures and policies are followed.
• Engage approved manufacturers and resellers to obtain competitive quotes, including custom quotes for specialized, non-standard, research, or high-performance computing needs.
• Support hardware acquisition, deployment coordination, refresh cycles, and retirement planning.
• Track asset and procurement data for lifecycle reporting and budget planning, and assist in identifying standardization and cost-optimization opportunities.
• Create, update, and maintain order-related tickets and documentation in TeamDynamix, and maintain accurate records of orders and statuses.
• Provide timely order status updates and respond to stakeholder inquiries.
• Collaborate with IT support teams, departmental stakeholders, and finance and procurement offices to support ordering and fulfillment.
• Guide campus customers on hardware standards, ordering procedures, and expected timelines while providing customer service.
• Help ensure computer purchases meet university hardware standards and non-standard computers are compatible with existing infrastructure.
• Work with leadership to document and approve non-standard hardware requests.
• Perform other duties assigned by leadership.

Benefits

• University contributions to health insurance.
• University contributions to dental insurance.
• University contributions to life insurance.
• University contributions to disability insurance.
• Tuition waivers for employees and their families.
• 12 official holidays.
• Immediate leave accrual.
• Choice of retirement programs with university contributions ranging from 5% to 10% of employee salary.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed