Computer Hardware Ordering Analyst - Hourly

University of Arkansas System • Fayetteville, AR

16h

About The Position

The Computer Hardware Ordering Analyst coordinates procurement, tracking, and lifecycle management of computing hardware across the University of Arkansas. The role supports campus IT operations by processing hardware requisitions in Workday, coordinating vendor engagements, obtaining custom quotes for specialized equipment, and maintaining accurate order records in TeamDynamix. It helps ensure timely delivery, compliance with institutional standards, and effective management of university-owned computing assets.

The analyst reviews hardware requests for accuracy, completeness, alignment with approved standards, and funding requirements; coordinates approvals; and tracks requisitions through fulfillment in coordination with University Procurement. The role obtains competitive quotes from approved manufacturers and resellers, including custom quotes for non-standard, research, or high-performance computing needs, and maintains vendor relationships to support favorable pricing, availability, and delivery.

The position supports hardware acquisition, deployment coordination, refresh cycles, and retirement planning. It tracks procurement and asset data for lifecycle reporting and budget planning and helps identify standardization and cost-optimization opportunities. Using TeamDynamix, the analyst documents and updates order tickets and maintains accurate order records and status information, responds to stakeholder inquiries, and provides timely updates.

The analyst collaborates with IT support teams, departmental stakeholders, and finance and procurement offices; advises campus customers on hardware standards, ordering procedures, and timelines; and helps ensure purchases meet university standards and that non-standard computers work with existing infrastructure. The analyst works with leadership to document and approve non-standard requests and may perform other duties assigned by leadership. Regular, reliable, non-disruptive attendance and the ability to maintain collegial working relationships are essential.

Requirements

• Must be a student at the University of Arkansas.
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Ability to use discernment.
• Ability to work independently.
• Ability to follow verbal and written instructions.
• Ability to learn, understand, and use an Access database.
• Ability to learn, understand, and use a merchandise inventory system (MIS).
• Ability to use distributor and manufacturer websites to process orders and request returns.

Nice To Haves

• Upperclassman status.
• Accounting or business student.
• Familiarity with computing hardware, including desktops, laptops, peripherals, and specialized systems.
• Experience in a university or public-sector procurement environment.

Responsibilities

• Process and manage computing hardware requisitions in Workday, ensuring accuracy, completeness, and compliance with university procurement policies.
• Review requests for alignment with approved hardware standards and funding requirements, coordinate approvals, and track requisitions through fulfillment.
• Coordinate with University Procurement officials to ensure procurement procedures and policies are followed.
• Work with approved manufacturers and resellers to obtain competitive quotes, including custom quotes for non-standard, research, or high-performance computing needs.
• Maintain vendor relationships to support favorable pricing, product availability, and timely delivery.
• Support hardware acquisition, deployment coordination, refresh cycles, and retirement planning.
• Track procurement and asset data for lifecycle reporting and budget planning, and help identify standardization and cost-optimization opportunities.
• Create, update, and maintain order-related tickets in TeamDynamix and keep hardware order records and statuses accurate and traceable.
• Provide timely order status updates and respond to stakeholder inquiries.
• Collaborate with IT support teams, departmental stakeholders, and finance and procurement offices to support ordering and fulfillment.
• Guide campus customers on hardware standards, ordering procedures, and expected timelines while providing customer service.
• Help ensure computer purchases meet hardware standards and non-standard computers work with existing infrastructure.
• Work with leadership to document and approve non-standard requests.
• Maintain regular, reliable, non-disruptive attendance and collegial working relationships.
• Perform other duties assigned by leadership.

Benefits

• University contributions to health, dental, life, and disability insurance.
• Tuition waivers for employees and their families.
• 12 official holidays.
• Immediate leave accrual.
• Choice of retirement programs with university contributions ranging from 5 to 10% of employee salary.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed