P/T Computer Associate (Operations) Lv.II

City of New York • New York, NY

6d • $39 - $58

About The Position

The New York City Police Department’s Information Technology Services Division oversees critical technology projects and initiatives and maintains and enhances the department’s IT infrastructure, including networks, servers, and workstations. The division has also introduced technologies such as cellular phone applications for officers and digitized department forms.

The Computer Associate (Operations) maintains, monitors, installs, and configures Cisco switches and routers within the enterprise. The role supports NYPD LAN infrastructure, including switches, local site firewalls, network racks, and physical cabling; schedules production changes and helps resolve operational and scheduling problems; processes and replaces faulty production network equipment; establishes and ensures adherence to performance standards and efficient work methods; and builds and upgrades systems in a complex computer environment with a large communications network.

Only candidates permanent in the Computer Associate (Operations) title will be considered. Work hours and shift vary. Candidates must verify identity and eligibility to work in the United States and complete the required employment eligibility verification form upon hire.

Requirements

• Must be permanent in the Computer Associate (Operations) title to be considered.
• One qualifying pathway is an accredited technical-school certificate (approximately 675 hours) specializing in computer operations, plus two years of satisfactory full-time computer operations experience in a large-scale networked, multi-tiered, or mainframe computer environment, or two years of satisfactory data communications network experience in a mainframe or multi-tiered computer environment.
• One qualifying pathway is a bachelor's degree from an accredited college or university and three years of satisfactory full-time experience as described in the technical-school pathway.
• One qualifying pathway is a four-year high school diploma or equivalent and four years of satisfactory full-time experience as described in the technical-school pathway.
• A satisfactory combination of education and experience equivalent to the listed pathways may qualify; all candidates must have at least two years of the specified full-time experience.
• Must verify identity and eligibility to work in the United States and complete the required employment eligibility verification form upon hire.

Responsibilities

• Maintain, monitor, install, and configure Cisco Cat9404 and Cat9300 switches and Cisco NCS 5504 and 5508 routers within the enterprise.
• Troubleshoot and maintain NYPD network LAN infrastructure, including switches, local site firewalls, network racks, and physical cabling.
• Schedule production changes and assist in resolving operational and scheduling problems.
• Process and replace faulty production network equipment.
• Establish and ensure adherence to uniform performance standards and efficient work methods.
• Build and upgrade systems in a complex computer environment that includes a large communications network.

Benefits

• Health insurance for the employee and eligible spouse or domestic partner and unemancipated children under age 26.
• Union benefits, including dental and vision coverage.
• Paid annual leave and sick leave.
• Paid holidays.
• Pension.
• Optional savings and pre-tax programs, including Deferred Compensation, IRA, and a flexible spending account.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED