Comprehensive Community Services (CCS) Adult Care Coordinator
About The Position
Alternatives in Psychological Consultation (APC) is seeking a Care Coordinator for its Comprehensive Community Services (CCS) program, serving adult members ages 18 and older. The role supports members through a strength-based, trauma-informed, recovery-oriented, and culturally sensitive approach. The coordinator facilitates service planning, helps members access appropriate services and supports, and coordinates, monitors, and maintains service plans and records in accordance with applicable state and county expectations. The position uses a hybrid worksite model, with work conducted from home, in the office, and in the community. APC describes its culture as values-driven and focused on employee well-being and work-life balance. The role includes supervision, meetings, training, documentation, quality improvement participation, and coordination of crisis services.
Requirements
- Valid Wisconsin driver’s license, vehicle, and auto insurance.
- Bachelor’s degree (B.A. or B.S.) from a four-year college or university.
- One year of related experience and/or training, or an equivalent combination of education and experience.
Responsibilities
- Initiate contact with adults referred to the Comprehensive Community Services program.
- Build rapport using a strength-based, trauma-informed, recovery-oriented, and culturally sensitive approach.
- Facilitate all aspects of CCS service planning as outlined in DHS 36.
- Ensure members receive culturally, linguistically, and age-appropriate assessment services in a timely and appropriate manner.
- Ensure each member’s service plan and service delivery are coordinated, monitored, and designed to support the member’s independence.
- Assist members with self-advocacy and help them obtain necessary services and support.
- Complete and submit required or assigned documentation by due dates.
- Attend supervision, meetings, training, in-services, and events as directed.
- Maintain member records and ensure they comply with state and county expectations.
- Submit service authorization requests to the mental health service director for review and submission.
- Complete at least eight hours of ongoing training annually.
- Coordinate crisis services for members through DHS 34-certified programs.
- Participate in quality improvement projects.
Benefits
- Competitive salary
- Relaxed dress code
- Hybrid worksite model for most positions
- Health insurance with multiple options
- HSA contributions
- Dental insurance
- Vision insurance
- Flexible Spending Account (FSA)
- Company-matched 401(k) plan
- Profit-sharing through an employer discretionary contribution
- Company-paid life insurance, with the option to purchase additional coverage for self, spouse, and/or children
- Company-sponsored short-term disability
- Voluntary long-term disability insurance
- Paid time off for vacation, sick days, and other needs
- Paid holidays, including the employee’s birthday
- Annual training allowance
- Wellness program
- Quarterly wellness incentives
- Free wellness events
- Employee Assistance Program (EAP)
- Company-sponsored fundraiser events
- Quarterly productivity bonuses
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
